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Language Todoist daily Mail

NR

Hi, I use Todoist online or with the Mac App. The language is set to English and it all operates fine in English.

My email daily reminders however are in a language, I am not able to even identify maybe Russian....

How do I get emails in English?

All responses

David Trey staff
Replied on Apr 16, 2014 - 20:25

Hello Nicole,

Please go to Todoist's Settings -> Account and make sure the language is set to English in the settings. Also, when you access the web-app, does the URL point directly to todoist.com or a sub-domain such as ru.todoist.com or does it show lang=ru in the URL?

Aside from that, please try to click on this link: https://en.todoist.com and let us know if you'll get it in a different language than English tomorrow. If you do, please copy/paste one line in this language here so we can see what language it is.


Best regards,
David

NR
Nicole Reid
Replied on Apr 21, 2014 - 01:01

Hi all of my settings are in English, save for the email reminders that come to me. Not app and web versions are in English and the setting as mentioned below has been selected to English.

This is a sample from the emails I receive:

NR
Nicole Reid
Replied on Apr 21, 2014 - 01:05

Pershendetje Nicole
Dje ju kryet 1 detyre(a). Ne total keni kryer (a)!

David Trey staff
Replied on Apr 21, 2014 - 11:50

Nicole,

Thank you for this information, we'll look into it on our end, I'll pass it to the developers.


Best regards,
David

David Trey staff
Replied on Apr 22, 2014 - 13:49

Nicole,

We have now addressed this issue. Please let us know if you'll receive a non-English email tomorrow.


Best regards,
David