+ Add Question

Not synchronized client on Android

Good day! On a windows computer edited tasks. But no matter how I tried, on Android, they did not come. What is the problem with synchronization?

All responses

David Trey staff
Replied on Apr 16, 2014 - 17:51 UTC

Hello Evgeniy,

Are you certain that you're logging into the same account on both platforms? I've looked up our database and you seem to have accessed another Todoist account that's registered to a Gmail address that contains the word "designer" (I won't mention the whole mail here for privacy reasons).

Please make sure that it's the same account on every platforms and if it is, then does it sync correctly from Android to the web, but not vice-versa?


Best regards,
David

Evgeniy Fedorov premium
Replied on Apr 17, 2014 - 07:20 UTC

David, thanks for the reply. I went on todoist from another account three weeks ago. So this is not the problem. The problem is probably not in sync, but in the wrong display data labels on different platforms. I attach the image. They will help You to understand my problem. Displays a different number of tasks on the same label.

Android:
http://yadi.sk/d/GeVx_SGXMdDeV
Windows:
http://yadi.sk/d/tgNKLEgbMdDku

David Trey staff
Replied on Apr 17, 2014 - 13:44 UTC

Evgeniy,

Please tell me, are you sharing projects? If so, is it possible that you have tasks with this label that are in a shared project and have been assigned to someone else than you?


Best regards,
David