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windows app wont open in windows 7

T

just downloaded the windows app, from your website, it launched from the installation but after closing it I cannot get it to open at all, nothing happens when I click on the icon I'm running windows 7

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Lee Geiselmann
Replied on Apr 14, 2014 - 23:29

I'm having the same issue. I was hoping that the forum would have an answer

Clyde Romo staff
Replied on Apr 14, 2014 - 23:33

Hi Tracie,

Please note that closing the app by pressing the red "x" button does not closes it but minimizes it in the system tray.

You can actually change this behaviour once you have the app installed and running. To do so, right-click on the TD icon in the system tray, go to Configurations and here you can choose to make the app quit upon close and not hide to the tray (this will disable the global keyboard shortcuts, though)

Regards,

Clyde

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Shannon premium
Replied on Aug 14, 2014 - 22:47

This doesn't help us when we can't even open the app....

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Shannon premium
Replied on Aug 14, 2014 - 22:48

I'm running windows 7 professional - I can't open TD from my system tray, from the icons or from the Programs menu. When I try to do so it tells me I have to close the program -- but I can't I tried to reboot my system and I tried to uninstall and reinstall.... can you help, please?

Brendon Wadey staff
Replied on Aug 14, 2014 - 23:40

Shannon,

It tells you to close the program? As in it crashes? Can you send a screenshot of your setup and you trying to open it.

We have no other reports of it not being able to open, blank or black screens, and things such as this yes.

I'd suggest un-installing it, heading to Windows Explorer and searching for Todosit & Doist, remove all, reboot, re-install with Admin Rights.


Regards,
Brendon