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Outlook Plugin and iPhone

AP

I can add task in Outlook and they work great while on my PC, but when these tasks are synced to my iPhone I run into problems. On my phone I can see the task name, but if I edit the task to read the email, it is just a bunch of letters and numbers. Shouldn't I be able to read the email part of the task on my mobile device? I have tried with an Android device as well and I get the same thing.

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Clyde Romo staff
Replied on Apr 14, 2014 - 08:52

Hello Andy,

Please note that adding email in Outlook as tasks does not save the actual email but the "link" to the email. That's why when you edit the task, you just see letters and numbers. Unfortunately, this means that you wouldn't be able to access your emails in your smartphone.

If you need to refer to emails in your smartphone, I suggest forwarding those emails into your projects as that will save the message and the attachments. Please refer to this link for more info: http://todoist.com/Help/viewEmailTasks?from_premium=1

Regards,

Clyde

Clyde Romo staff
Replied on Apr 14, 2014 - 08:54

Hi Andy,

I forgot to mention that email tasks to projects is premium feature only.

Regards,

Clyde