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Unable to add ical feed

Hi there,

Im unable to add the url feed to iCal.
My steps;
I copy to url feed link from todoist.
On my Mac i open calendar then go to File > New Calendar Subscription > i paste the link.
Then it takes while to connect to the server and finally it comes up with the notice.

" There was an error subscribing to the calendar. Calendar couldn’t connect to ext.todoist.com. Make sure you’re connected to the Internet, and then try again later. "

As you can see... my internet connection is just working fine. So it must be something else.

Is there a problem on your end or am i doing something wrong?
I hope you can help me.

cheers
ib.

All responses

David Trey staff
Replied on Apr 14, 2014 - 14:08 UTC

Hello Ibrahim.

We're sorry for the inconvenience, there's indeed an issue with the feed on our end and we're looking into it right now.


Best regards,
David

Ibrahim Farah premium
Replied on Apr 14, 2014 - 14:15 UTC

Hi David,

Thank you for the quick response.
Can we be notified if and when the issue is resolved. Would appreciate it. (+1)

Thank you.

Cheers.

David Trey staff
Replied on Apr 14, 2014 - 14:16 UTC

Ibrahim,

Yes, we always post in the appropriate threads when the reported issue is fixed :-)


Best regards,
David

David Trey staff
Replied on Apr 14, 2014 - 15:03 UTC

Hello,

This issue has now been fixed.


Best regards,
David

Ibrahim Farah premium
Replied on Apr 14, 2014 - 15:22 UTC

Great job! Thanks.


Sent from Mailbox

RD
Rene Damsbak premium
Replied on Nov 11, 2014 - 08:12 UTC

Hello I have the same problem on my account - my calender feed link is also ext.todoist.com.

Could you please fix this

Best,

René

Clyde Romo staff
Replied on Nov 11, 2014 - 08:37 UTC

Hi Rene,

Please try generating a new API token. To do this, just go to Todoist Setting → Account → and click on "Issue a new API token". Try copying the iCal URL again and subscribe to it. Are you still getting the same problem?


Regards,
Clyde

RD
Rene Damsbak premium
Replied on Nov 11, 2014 - 08:56 UTC

Hi Clyde,

Now it works :)

Thanks for quick support!

Best,

René

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SJ
Steve Jamieson premium
Replied on Nov 23, 2014 - 06:55 UTC

Clyde,

Same issue here. Have created the new API token but not luck. Get the "error subscribing to the calendar" message all the time.

Steve J

SJ
Steve Jamieson premium
Replied on Nov 23, 2014 - 07:13 UTC

Sorry, forgot to mention that I am on OS X 10.10.1.
Have tried subscribing from Calendar.app as well as BusyCal.
Have rebooted the MBP.
No success at any time.


Steve J

Marc Sniukas premium
Replied on Nov 23, 2014 - 08:31 UTC

Same problem here. Renewing the API token did not solve the issue. Still getting the error message.

Clyde Romo staff
Replied on Nov 23, 2014 - 08:37 UTC

Hi,

We have reported this problem to our developers and they're looking into it. We'll update this thread as soon as a fix is available. Really sorry for the inconvenience.


Regards,
Clyde

iknorry premium
Replied on Nov 23, 2014 - 11:47 UTC

Same problem here. Renewing the API token did not solve the issue. Still getting the error message.

David Trey staff
Replied on Nov 24, 2014 - 15:02 UTC

Hello,

This issue has now been fixed. Sorry for the inconvenience.


Regards,
David