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how do i reset my account

All responses

Clyde Romo staff
Replied on Apr 13, 2014 - 07:51 UTC

Hello Arsha,

It's not exactly resetting your account but you can always archive all your active projects along with its task if you are looking to start from scratch. This will not reset your Karma points though. Will this be sufficient or you did you have a specific reason in mind? Please let me know if you have so I can assist you further.

Regards,

Clyde

JD
Jonathan Dykes
Replied on Apr 24, 2014 - 09:54 UTC

I'd like to reset my Karma. Having one task not completed for hundreds of days just wrecks everything!

Clyde Romo staff
Replied on Apr 24, 2014 - 11:57 UTC

Hi Jonathan,

Unfortunately, it is not possible to reset karma points at the moment.

Regards,

Clyde

JD
Jonathan Dykes
Replied on Apr 24, 2014 - 12:10 UTC

A brief search on the topic reveals that users are interested in this feature... perhaps it's an idea to integrate in a future update.

RW
Rebecca Wood premium
Replied on Jul 03, 2014 - 03:35 UTC

I would love a reset option. It would be an amazing addition to the app! Would love to see this integrated in the future.

LS
Livia-Alexandra Sarban premium
Replied on Aug 15, 2014 - 12:59 UTC

So you cannot reset the account from your side either? If I tell you I give you permission to delete all my data (past and current)?

Clyde Romo staff
Replied on Aug 15, 2014 - 13:04 UTC

Hi Livia,

Yes, we can't delete your account/data on our end. This should be easy to do though. Are you running into problems doing it on your own?


Regards,
Clyde

LS
Livia-Alexandra Sarban premium
Replied on Aug 15, 2014 - 13:22 UTC

No, I already done it, but you might want to consider the "Reset account" option for future implementation.