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Projects appearing multiple times

BL

Tough to say how to recreate this, because I have just noticed that it's happened. I have several projects that appear multiple times in my project list. Some of them are there four times. Some shared, some shared with myself, some not shared at all. Can't see any rhyme or reason as to why or how.

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Clyde Romo staff
Replied on Apr 10, 2014 - 14:16

Hi Brunswick,

Can you please confirm if those duplicate projects have the same exact info? Does it contain the same tasks as well?

Also, have you tried logging in and out? Is the duplicate projects still there? How often does the projects get duplicated?

Regards,

Clyde

BL
brunswick lowe premium
Replied on Apr 10, 2014 - 15:14

Hmmm...here's an example:

Say i have a project called "widgets generally." I created that project one time. Later I looked in my project list, and it was there twice. I shared one of the versions of the project with three people. (one of which is myself). There are three tasks in the shared version, but NONE in any of the other versions. I've tried deleting the projects, but they come back.

Clyde Romo staff
Replied on Apr 10, 2014 - 15:22

Hi Brunswick,

What browser are you using? Have you tried logging out and back in again and see if that get rids of the duplicate projects? Also, once you log back in, try deleting the projects and see if it re-appears?

By the way, how long do you normally wait before the projects re-appears as a duplicate again?

Regards,

Clyde

BL
brunswick lowe premium
Replied on Apr 10, 2014 - 16:19

Browser: Chrome
Deletes: yes, I've tried. comes right back.
Wait: hard to know. I *think* it's instantaneous
Also: perhaps related, When I share a project with myself, I sometimes get multiple notifications of the invite. And I'll accept one, then the next time I come into notifications, said notification is still showing as pending .

Brendon Wadey staff
Replied on Apr 10, 2014 - 20:23

Hi,

Why are you sharing a project with yourself? If you add a project, it's already part of your account and is not needed. That being said, I think it shouldn't even be accepted.

Does the project duplication work upon creating a project, and doing nothing else, not sharing it?

Regards,
Brendon.

BL
brunswick lowe premium
Replied on Apr 10, 2014 - 20:34

Sharing the project with myself may well be the issue. However, that was going to be my way of using the "assigned to me" filter. i understand that it should populate with tasks assigned from other users to me, but that won't be happening. I'll see about unsharing with myself and using labels or something. That might clear it up.

Brendon Wadey staff
Replied on Apr 10, 2014 - 22:40

Hi,

That does seem to be the issue, and we will look into this. Though as you mention, that is a viable work around.

Regards,
Brendon.

Brendon Wadey staff
Replied on May 13, 2014 - 17:47

Hi,

This will be fixed and deployed soon.

Regards,
Brendon.