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Worthless on Windows tablets

A

Do you guys realize how terribly small your font and icons are on a Tablet with Windows 8? I'm using your standalone program and Outlook extension on Surface Pro and the font is microscopic.

Unfortunately, this is being noticed after the 30 day refund since I just got the tablet. I really like the web and Android version but your Windows products are terrible on smaller 10 inch screen size.

Is there any way to fix this or do you plan on coming out with an update in the near future?

Is there a way to sync todoist tasks directly to Outlook 2013 and bypass your extension?

For $ 30 a year premium service, I would expect your interface to look good on all platforms and not to be left out on Windows.

Basically, do you have plans to make a Windows Metro App and provide a scalable interface across all Windows extensions and programs?

All responses

David Trey staff
Replied on Apr 08, 2014 - 06:28

Hello,

Please tell me - what's the resolution of your screen? I've checked our web-app on a 10 inch tablet with a resolution of 1920x1200 and it looks very clear even with a system font set to small.

We are currently working on an update that will make Todoist scale up on high-PPI screens.


Best regards,
David

A
azrichet premium
Replied on Apr 08, 2014 - 14:14

Thanks for your reply. Yes the web app is fine. In my post, I was referring to your desktop and outlook 2013 extension. My resolution is 1920 x 1080. So again your web app is fine but there is clearly a scaling problem with your stand alone apps.

David Trey staff
Replied on Apr 08, 2014 - 16:51

The stand-alone app should display everything exactly as on the web. In fact, it only is a browser window connecting to todoist.com

Please send a screenshot to david@doist.io showing how you see the app (incl. the URL to this thread for reference).


Best regards,
David

TT
Travas Townsend premium
Replied on Apr 09, 2014 - 06:16

Yes, I would have to agree... VERY DIFFICULT to read in Outlook 2013 using a Surface Pro 2. Can this get fixed soon?

David Trey staff
Replied on Apr 09, 2014 - 09:50

Hello Travas,

Please send a screenshot showing this issue to david@doist.io - all our apps and add-ons use and connect to the same website and there should be no display differences between the web and the add-ons.


Best regards,
David

TT
Travas Townsend premium
Replied on Apr 09, 2014 - 09:58

oops...I meant to say is that I emailed the screen shot....

David Trey staff
Replied on Apr 09, 2014 - 10:08

Travas,

Thank you, it does seem indeed like it's caused by the lack of the high-PPI support, but we'll add it in near future (can't give you an exact ETA, though).


Best regards,
David

TT
Travas Townsend premium
Replied on Apr 09, 2014 - 10:10

No worries… overall… AWESOME product… I will wait.

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azrichet premium
Replied on Apr 10, 2014 - 19:30

sorry haven't had time yet to send pic I will send soon. thanks Travas, good to see I'm not the only one having this issue. Cant want for update and thanks for the good support

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azrichet premium
Replied on Apr 10, 2014 - 19:47

just sent over windows program screenshot. I'm also running into an error where after closing the program It will not open backup. I have to "end task" and then I can
open it again.

Brendon Wadey staff
Replied on Apr 10, 2014 - 20:23

Hi,

As for the opening issue, Todoist sits in the system tray (beside the clock) and can be closed or re-opened from there.

Regards,
Brendon.

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azrichet premium
Replied on Apr 13, 2014 - 18:40

You might want to fix this in an update (along with the microscopic font). When one clicks on either the system tray or task bar shortcut, the program should open right up. Instead, to re open the program I have to take the following steps:

1. click on system tray to maximize hidden icons
2. right click on todoist to open up menu
3. then click "show/hide"

or

use short cut key combination.

It would be nice to also have the option to open it up like every other normal program.

For anyone else reading this post, I have found that todoist is best viewed in Firefox and Thunderbird. Both render the app the best for some reason. Chrome has issues where the to do entry pop up field displays clear to the left of the screen and is only half visible. Internet explorer does not display properly as well. Firefox has always been great with displaying pages and probably handles HTML 5 better.

Sorry for the long post. Thank you for your excellent support and can't wait to see the future fixes. :)

,Ricky

David Trey staff
Replied on Apr 14, 2014 - 07:15

Hello Ricky,

You can configure this behavior anytime. Please right-click on the TD icon in the tray, go to "Configurations" and set it to quit on close )instead of hiding to the tray). This, however, will disable the keyboard shortcuts.

Also, aside from the shortcuts, you can double-click on the tray icon to show the app. You also can choose which icons show in the tray and which are hidden icons and have the TD icon be shown outside of the "more" arrow at all times.

We will look into forcing the app to show when attempting to launch it again.


Best regards,
David

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BruceMarriott premium
Replied on Jul 13, 2014 - 02:05

All the above was in April - 3 months on and I dont think the small font in the Windows app is fixed yet. Any progress in this?

David Trey staff
Replied on Jul 13, 2014 - 05:34

Hello Bruce,

We're sorry for the delays, although we don't have any estimated release date, we will prepare our apps for high PPI displays. That is - not only adjust the font, but also prepare all graphical elements in an accordingly higher resolution.


Best regards,
David