+ Add Question

Refund request

ND

Please provide instructions for requesting a refund for my premium subscription.

All responses

Brendon Wadey staff
Replied on Apr 08, 2014 - 03:30 UTC

Hi Nathan,

Please let us know your transaction ID or reference number from the purchase. If there was anything in particular about Todoist, it could help us improve in the future.

Regards,
Brendon.

ND
Nathan Dolbear
Replied on Apr 08, 2014 - 04:10 UTC

Thanks Brendon. Nice app, but it did not include the Outlook task customization I need.

Brendon Wadey staff
Replied on Apr 08, 2014 - 14:14 UTC

Nathan,

I still need your ID number from the purchase to complete the refund :)

Regards,
Brendon.

ND
Nathan Dolbear
Replied on Apr 08, 2014 - 14:30 UTC

Transaction ID #7TV268098C3872247

Clyde Romo staff
Replied on Apr 08, 2014 - 15:29 UTC

Hi Nathan,

You have now been refunded. Please make sure to cancel the payment subscription on your PayPal account directly to prevent further charges.

Regards,

Clyde