+ Add Question

Filters not working iOS

No filters working on both iPad and iPhone.

All responses

Brendon Wadey staff
Replied on Apr 08, 2014 - 01:16

Hi Omar,

What is the exact filter that is not working, what was the syntax used to create it?

Regards,
Brendon.

Omar Herrera premium
Replied on Apr 08, 2014 - 01:20

Hi Brando. With the exception of view all. No filters work, I'm using the predetermined sintax.

The funny thing is that on my Mac, they work fine, we'll sort of, because even though the filter is saved, sometimes it changes to another syntax. It corrects itself by clicking on the search box of said filter an pressing enter

Brendon Wadey staff
Replied on Apr 08, 2014 - 01:54

Omar,

A filter can not change what it searches for, what exactly do you mean. So you click on a filter, say "no date" and it shows what exactly? I am referring to the Mac or web versions.

You created these filters, as view all is not a default filter. If you search for "view all" without creating a filter for it, does it work as it should, on desktop? Of course, this filter should work on iOS. I'd suggest signing out of the app and back in again.

Regards,
Brendon.

Omar Herrera premium
Replied on Apr 08, 2014 - 01:58

Speaking of Mac, let's say a filter is set to others & 7 days. Sometimes the search field changes to overdue and today, but if click on the search box and click enter, it goes back to the correct filter.

On iOS. Tried sign out sign in and nothing.

Brendon Wadey staff
Replied on Apr 08, 2014 - 16:17

Omar,

You are using ":to_others:" and not just to others correct? There is an update coming soon, 8.2 that may address this. Though, we are having trouble reproducing this issue.

Regards,
Brendon.