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Push Alerts/Notifications not working

DN

Alerts/Notifications not working for two days on MacOS, iOS on iPhone 5S, iOS on iPAD. Deleted app and reinstalled, logged out and back in, entered a new test task 10 minutes ago still nothing but test text alert received.

All responses

David Trey staff
Replied on Apr 03, 2014 - 19:00 UTC

Hello Darren,

Please let us know what's the exact due date and time of the task and/or reminder that doesn't arrive.


Best regards,
David

DN
Darren Neill premium
Replied on Apr 03, 2014 - 19:05 UTC

I just reset the date and time on Test 2 task. today @15:15. reminders 10 minutes before push, 10 min before email, at time

David Trey staff
Replied on Apr 03, 2014 - 21:23 UTC

Darren,

We're very sorry for the inconvenience, we're looking into this issue right now.


Best regards,
David

David Trey staff
Replied on Apr 03, 2014 - 22:19 UTC

This issue has now been fixed.


Best regards,
David