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Push notifications not working - test push notification comes through fine

As of today, I cannot get push notifications to work. Test notification goes through just fine, but I'm not getting any of my scheduled reminders. Anything I can do to fix?

Thanks,

N

All responses

Brendon Wadey staff
Replied on Apr 03, 2014 - 18:14

Hi Nicole,

We are aware of the issue, we have made some changes on the back end. Please create a new task, and reminder and let me know if it's still not working.

Regards,
Brendon.

Nicole Cohen premium
Replied on Apr 03, 2014 - 18:19

Still nothing... -_-;

Nicole Cohen premium
Replied on Apr 03, 2014 - 18:26

Also tried an SMS and email reminder--those don't seem to be coming through either?

Thanks!

N

David Trey staff
Replied on Apr 03, 2014 - 21:23

Nicole,

We're very sorry for the inconvenience, we're looking into this issue right now.


Best regards,
David

David Trey staff
Replied on Apr 03, 2014 - 22:19

This issue has now been fixed.


Best regards,
David

Nicole Cohen premium
Replied on Apr 03, 2014 - 22:26

Hm...still nothing, and now notifications I set keep disappearing. Do I
need to delete and reinstall or something?

Brendon Wadey staff
Replied on Apr 03, 2014 - 23:20

Nicole,

Please log out of all apps and back in again. That being said, what exactly did you use as the syntax for the task (what did you put in the date box)?

Regards,
Brendon.

Nicole Cohen premium
Replied on Apr 03, 2014 - 23:22

I was able to get things working again via log out and in again. Syntax was
"today at 6:25pm" which has always worked in the past. Also tried using the
presets to set reminders for 0 mins before task due, etc.

Thanks.