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Notifications/Reminders not working properly?

As of this morning, I've been unable to receive an notifications/reminders for any tasks. Note: My main Todoist settings specify no emails and all mobile device notifications.

To troubleshoot, I've attempted to:
-Uninstall/Reinstall iPhone and iPad Todoist Apps
-Toggle notifications on/off in both Todoist app and main iOS Notification Center settings
-Create new tasks with mobile and email notifications at task time, 10 minutes before, and 1 hour before.

It was all to no avail—no reminders are being sent for any tasks via either mobile notification or email.

Please help.

All responses

Brendon Wadey staff
Replied on Apr 02, 2014 - 19:48

Hi Artem,

Please tell me, which version of iOS are you running? We are having some issues with reminders at this time and are looking into it.

Regards,
Brendon.

Artem Moshkovich premium
Replied on Apr 02, 2014 - 19:50

Via my iPhone 5 Settings > About page:

7.0.6 (11B651)

Brendon Wadey staff
Replied on Apr 02, 2014 - 19:53

Artem,

Thanks. We hope to find a solution soon. For now, if you head to Todoist.com's settings page, and go to Reminders, does the Test Push Notification work?

Regards,
Brendon.

Artem Moshkovich premium
Replied on Apr 02, 2014 - 20:34

Copy-and-paste from that screen:

Push notifications:You haven't registered any device with push notifications support

Artem Moshkovich premium
Replied on Apr 02, 2014 - 20:36

Though I should clarify that the device list immediately beneath that message mentions my iPhone and iPad!

Brendon Wadey staff
Replied on Apr 02, 2014 - 20:36

Artem,

That is what I thought. Again, we hope to find a fix soon.

Regards,
Brendon.

K
katesmith039 premium
Replied on Apr 08, 2014 - 20:13

I'm having the same issues with both my Android tablet and iPhone 4S. Is there any update on the progress for fixing this issue?

I'm also having another issue where when I do get a reminder, sometimes it will keep repeating the reminder all day long even though I've marked the task completed. Is there a way to get them to stop?

-Kate Smith

Brendon Wadey staff
Replied on Apr 08, 2014 - 20:29

Hi,

8.2 of the iOS is coming soon. There has been some updates for Android since this post, please double check to see if there are updates from the Play Store.

Regards,
Brendon.

Office premium
Replied on Jul 11, 2014 - 11:47

I cannot get an notifications on any android tasks.

Brendon Wadey staff
Replied on Jul 11, 2014 - 12:20

Hi,

This thread was related to iOS, please feel free to start a new topic,, with as many details as you can to your issue and we can help you out.

Regards,
Brendon.