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App Badge Doesn't Update Overnight

W

I've noticed that the app badge doesn't change between days. It continues to show the count from the previous day until the app is launched manually.

Is this a known bug?

All responses

Clyde Romo staff
Replied on Apr 01, 2014 - 14:42

Hi Wolf,

Are you using the latest version of the iOS App (version 8.1.1)? If not, please update to the latest version.

If you are and the problem still exist, we are about to release version 8.2 of the iOS App. There's no ETA right now as to when exactly it will be released but please update to that version as soon as it's available. Please let us know if the problem persist so I can report this if needed.

Regards,

Clyde

W
Wolf
Replied on Apr 01, 2014 - 14:46

Thanks for the quick reply, Clyde. I am using version 8.1.1 so I'll keep an eye out for 8.2 and let you know whether that fixes the problem.

Clyde Romo staff
Replied on Apr 01, 2014 - 14:48

Hi Wolf,

Please do. :-) You can just reply on this thread if you have updates or any other concerns relating to your reported issue.

Regards,

Clyde

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Wolf
Replied on Apr 04, 2014 - 11:15

Hi Clyde,

I haven't installed 8.2 yet but this morning I had the right count showing on the app badge :)

I know your devs have been doing some server-side work over the last couple of days around iOS device registration and pushed reminders so I wonder if this has fixed the problem?

Clyde Romo staff
Replied on Apr 04, 2014 - 12:07

Hi Wolf,

That's good to hear. :-) It is possible that the changes may have addressed the issue your experiencing but I would suggest to keep an eye on it. Please let me know if you find something that is out of the ordinary.

Regards,

Clyde

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Wolf
Replied on Apr 09, 2014 - 07:51

Hi Clyde,

Unfortunately the problems have returned, and got worse:

- The app badge is no longer updating overnight.

- Also, when I open the app in a morning, the 'Next 7 Days' view shows all the tasks which should be due today in the 'Tomorrow' section instead of the 'Today' section.

If I change from the Next 7 Days view to any other view and then back again, all the tasks jump into the Today section, where they should be, and the app badge appears.

David Trey staff
Replied on Apr 09, 2014 - 16:36

Hello Wolf,

We'll look into it and address it in future updates. Sorry for the inconvenience.


Best regard,
David

LN
Lars Niemann premium
Replied on Apr 11, 2014 - 05:40

Badge issue the same here, no Update until opening the app.