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The question on return of payment

Good day!
Want to change your planner, todoist, but not sure whether it will approach me. As to try the full functionality is not possible because of limitations, have to buy a license for a year. Tell me, can I get my money back, if not I am not satisfied with the service?
Thanks in advance for your reply! ;-)

All responses

Clyde Romo staff
Replied on Apr 01, 2014 - 13:29 UTC

Hello,

Yes, you can get a refund as long as you request for it within 30 days. All you need to do is just provide us the transaction ID so make sure to keep that.

Let me know if you have any other questions.

Regards,

Clyde

Evgeniy Fedorov premium
Replied on Apr 01, 2014 - 13:38 UTC

Thank you, Clyde!
Let me ask You another question.
1. Are there any restrictions on the size or type of files that I can attach to the task?
2. I can invite other people to work on projects. Is it possible to send the person a separate task to work?
Thanks in advance for your reply!

Clyde Romo staff
Replied on Apr 01, 2014 - 13:50 UTC

Hi,

1. You can upload any file type you want but it should not be more than 20mb.
2. Yes, you can invite people to work on shared projects. You can also assign specific task to that person.

Regards,

Clyde

Evgeniy Fedorov premium
Replied on Apr 01, 2014 - 14:01 UTC

Thanks for the replies. Have a good day! :)