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Message Function not Working - Request for a Refund

MW

I have purchased the premium. But the message reminder option is not working the way I want it to. I would like to ask for a refund.

All responses

Brendon Wadey staff
Replied on Mar 31, 2014 - 20:10

Hi Michelle,

Can you please tell me exactly what the issue is, we may be able to fix the problem.

If still wanting of a refund, please let us know your transaction ID or reference number from the purchase.

Regards,
Brendon.

MW
Michelle Wong
Replied on Apr 03, 2014 - 22:28

Hi Brandon,

When I tried to set up the message reminder, I had to first subscribe to my
phone provider's 'email to sms' service. When I received 'mail' (the
reminder) from Todoist, I had to reply 'yes' to my text message in order to
view the reminder from your company.

Can this be fixed?

With regards,

Michelle

Brendon Wadey staff
Replied on Apr 03, 2014 - 23:37

Michelle,

There is no way to change this, as it depends on the provider and not on our end.

Regards,
Brendon.