I have purchased the premium. But the message reminder option is not working the way I want it to. I would like to ask for a refund.
Hi Michelle,Can you please tell me exactly what the issue is, we may be able to fix the problem.If still wanting of a refund, please let us know your transaction ID or reference number from the purchase.Regards,Brendon.
Hi Brandon,When I tried to set up the message reminder, I had to first subscribe to myphone provider's 'email to sms' service. When I received 'mail' (thereminder) from Todoist, I had to reply 'yes' to my text message in order toview the reminder from your company.Can this be fixed?With regards,Michelle
Michelle,There is no way to change this, as it depends on the provider and not on our end.Regards,Brendon.