+ Add Question

App does not start (antivirus allows it)

Dear Todoist Support,

This morning (EU time), I installed the Todoist app on my Windows 7 system. It seems fantastic, when it actually starts. But it only seems to do so after a complete reboot of the computer (system). I restart it, and can open the application. I close it, open some other programs (e.g. Word, Excel, Chrome), and after that nothing happens when I try to relaunch Todoist by clicking the program button on either the start menu, the desktop or the activity field. I reboot the computer, and I can open it again. And so on. What can I do to solve it? It works just fine in the Chrome browser, as an App, but if I cannot use it as a separate Windows app, it is not of much use to me.

Kind regards,
Ulrika

PS The app is allowed by my antivirus programme.

All responses

Brendon Wadey staff
Replied on Mar 28, 2014 - 10:27

Hi,

The TD apps sits in your system tray like most other applications. If you see beside your clock, you should see a TD icon, from there you can re-open it, or close it. Pressing X on the actual window just closes the window and not Todoist.

Regards,
Brendon.

Ulrika premium
Replied on Mar 28, 2014 - 11:25

Hello Brendon,

Thanks a lot. Well, that was rediculously easy. I had assumed it was a program that would be visible to the left of that area, like Word and the like.

Have a good weekend!

Regards,
Ulrika