+ Add Question

error on due date setting

RA

for previous-date tasks, when re-set due date (task>edit>optional field> due date) the primary setting year shown up as 2015. So i need to go back to push schedule button instead. It is just small point but sometime is annoying.
Thank you in advance.

All responses

Clyde Romo staff
Replied on Mar 28, 2014 - 03:07

Hi Ray,

Sorry for the inconvenience and thank you for bringing this up to our attention. I have already notified our developers about the issue.

Regards,

Clyde

David Trey staff
Replied on Mar 28, 2014 - 07:45

Hello Ray,

This issue is already fixed. Please make sure you're using the latest version of our app.


Best regards,
David

RA
Ray Arch premium
Replied on Mar 28, 2014 - 08:24

Hi Clyde, David
Now i am using the version 8.1.1 , is it the latest?
Anyway, i still found task duplicating on the app

Thank you fornyour concern.

Cheers
Ray

David Trey staff
Replied on Mar 28, 2014 - 08:32

Ray,

You've reported an issue with the date field - are you still experiencing it on 8.1.1?

As for task duplication, if you know how to reliably reproduce this issue, please let us know. We must be able to trigger it at least once to identify its source and fix it.


Best regards,
David

RA
Ray Arch premium
Replied on Mar 28, 2014 - 08:39

Hi. david,
I am still having the issue with due date error on 8.1.1
About the task duplicating, here is the steps as i have been observing just so simple
while run app on iphone,
-go to my created folder
-press "+" to add a task
-fill details
- finish
-wait a while (cant tell how long it will occur)
i give a possibility 3 of 10 to occur duplicating.

Ray

David Trey staff
Replied on Mar 28, 2014 - 12:00

Ray,

I can't reproduce the date issue in this version. Unfortunately, I also can't reproduce the duplicating issue. We need a way to trigger it 100%, 10 out of 10 times.

That said, please elaborate on the "Fill details" part - are you setting the task to a certain date, time, with a certain label, assignment etc.? Anything in particular that makes these 3 out of 10 tasks duplicate.


Best regards,
David

RA
Ray Arch premium
Replied on Mar 28, 2014 - 13:45

Hi David

I will try to figure out for the most chance to produce the issue. Anyway i have another assumption that low 3G signal might effect or not? or it is because of iPhone system lagging? or any external factor of the app.

David Trey staff
Replied on Mar 28, 2014 - 18:14

Ray,

Technically, low signal shouldn't affect it as our app can even work offline and sync later, but then - we're not sure. If you can reliably reproduce it with a low signal and not reproduce it with a good connection, please let us know.


Best regards,
David