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Paid but no premium

DM

Hello, I paid using paypal and at the moment I have no premium.
I tried to log off, log in and nothing changed

I received a mail from paypal with the following informations:

Transaction ID: 33K631889V993541

can you help me here?

many thanks

All responses

Clyde Romo staff
Replied on Mar 26, 2014 - 22:07

Hi Daniel,

Can you please check if you have pasted the correct Transaction ID? Better yet, if you can forward to me the payment receipt at clyde@doist.io that would be better.

Regards,

Clyde

DM
Daniel Macagnan premium
Replied on Mar 26, 2014 - 22:11

I just sent you

Clyde Romo staff
Replied on Mar 26, 2014 - 22:16

Hi Daniel,

Thank you for the info. You should have premium access now. Sorry for the inconvenience.

Regards,

Clyde