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Number of tasks in projects and sub-projects different between android and web ( web is correct)

I have a projects and sub-projects with a lot of tasks. On the web the number of tasks on the main project is correct but on android the number is much more then really existed inside of the project and sub-project. Some case even double time more.

example same project:
web - WORK 16
android - WORK 26

Thank you in advance ;-D

All responses

David Trey staff
Replied on Mar 26, 2014 - 19:52

Hello,

Please tell me - when you count the tasks, is the correct number 16 or 26? Does reinstalling the Android app help?


Best regards,
David

mojovic.app premium
Replied on Mar 26, 2014 - 20:08

Dear,

Examples are true 110 - 243 second one 16-26

I did not tried to reinstall app but I will do today ans send you back
effects

mojovic.app premium
Replied on Mar 26, 2014 - 22:24

Dear David,

i did the re-installing the android app and there is some difference with the numbers of tasks inside of projects but the same problem. Now show me something like:
all my projects has the lot of sub-projects level 1 level 2 even level 4 or 4.

The situation is like this:

web - project.1 - 16
android - project.1 - 26

web - project.2 - 113
android - project.2 - 188

web - project.3 - 17
android - project.3 - 31

all times web numbers are correct

Best regards
Aleks

David Trey staff
Replied on Mar 27, 2014 - 14:51

Aleks,

Unfortunately, we can't reproduce this issue :-( If you know a way how to trigger it, please let us know. Try to create a new project add a few tasks to it and see if the counters are correct and if not - at what point do they get out of sync?


Best regards,
David

David Trey staff
Replied on Mar 27, 2014 - 15:28

Aleks,

Just to clarify - you are not collapsing the project structure so that the count includes the sum of all sub-project's tasks, is that correct?


Best regards,
David

mojovic.app premium
Replied on Mar 29, 2014 - 19:40

Dear David,

now i am very confused even more because it started happens something that i didn't have before and now its a big problem for me. I am talking about android app. First when you told me to re-install the app because of my first problem with (JUST NUMBER OF TASKS NOTHING ELSE - answer of your question) and i did and nothing changed. Now i have a problem with synchronization between web and android app. Means when i put some task on the web that's now doesn't show on the app. When i put something on the app that's strait shows me on the web. That's not all ... after when i want to put the task with the specific time tomorrow at 11 and when i click ok, the app show me tomorrow at 12, then when i click to edit show me 11 and after the second click ok its start to show me correct time. When i did re-install the app show everything which is also on the web but then when i put something on the web it is not show me on the app.
Whats happened with android app ???
Please give me back my first problem and live me on that before you fixed everything :-) these two are sou difficult to handling now !!! :-(

mojovic.app premium
Replied on Mar 29, 2014 - 23:39

Dear,

the same problem after few hours of uninstall some other app from the phone for battery save and other tools and the problem is the same. Now i find that when i do the log out and log inn the task syn is good. Everything is good, but still have the same problems with number of task wrote just in-front of the projects. To understand me clear about number i give you precisely example:

main project
SPORTS - 20 (number of task - wrong)

sub projects
FOOTBAL - 5 (number of task - correct)
TENIS - 3 (number of task - correct)
GOLF - 1 (number of task - correct)
sub-project GOLF
PLAYERS - 3 (number of task - correct)

TOTAL NUMBERS OF TASK ARE 12 but in front of the main PROJECT is 20

i did not recognize the logical meaning of difference the wrong numbers between the projects.

David Trey staff
Replied on Mar 30, 2014 - 21:38

Aleks,

The project number issue will be fixed in the next update (we've identified it). It will also address some sync issues.

As for the problem with the task's changing time, please make sure that your device and Todoist itself are set to the current correct time zone (according to the Daylight Saving Time).


Best regards,
David

mojovic.app premium
Replied on Mar 30, 2014 - 21:45

David,

thanks for replay and i hope you will fixed everything. If you know maybe the time of arriving next update it will be good to know.

TDist is the BEST ;-)

Mark Perry
Replied on Mar 31, 2014 - 18:39

This good to know. I use TD in Gmail and also on Android. Changes I make (completing, postponing, recurring, time/date changes) on Android are immediately reflected on the web. Changes made on the web are sometimes synced on Android, and sometimes not. There doesn't seem to be a good reason why some work and some don't. Some recurring daily tasks work one day and not the next. :-) Glad to hear it will be addressed in the next update. Love TD and couldn't do without it!