hello, i want my notes back, i need the login hás system change to get back my notes.
Hi,What happened to your notes?Regards,Clyde
hi, I set up my account and left as the main page of my internet and whenever he opened it would add some notes, when I set the phone was not working out then went into Todoist configurations and realized that the login was not mine but another, altered and when I enter again was not working, when sicronizei with my google account came over without even a note.
Hello Fabio,Just to clarify, you have 2 Todoist account? When you say notes, do you mean tasks? Please note that tasks are the ones that you can check off.Regards,Clyde
yes tasks for my country is not, i think the system had a problem and i put my tasks in another login, but i dont know where is.
Hi,If you have any other email accounts I'd try those. If you used an email/password combination but then used Google to sign in, that could have created a new account.Regards,Brendon.
the system has created a new acount, but i dont know wich?
Hello,We have 3 ways of identifying accounts:- By the registered name- By the last IP address from which it was accessed- By the order reference ID of a Premium payment.I've tried to search for the same nickname you've used to sign up for your current account and the IP address you've logged in last and in both cases I only found this one account.Searching just for "*Porcino" revealed one account with an email address within the "grupoporcino" domain. Is that a domain you own?Best regards,David
hello, I had to start over all my tasks again and have a few things in the old account that I need, I think I have an easier way to find this through another account from my credit card that I paid the old account and a premium account not have the access to new premium account, what should I do? ncessite if the card number can go through email to solve.
Hello,As I've mentioned in my last reply, we have only 3 ways of finding an account:- By the registered name- By the last IP address from which it was accessed- By the order reference ID of a Premium payment (from the receipt you've got).If you can provide any of this information, I can search the database for it. Without it, there's no way of finding an account :-(Best regards,David