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Todoist on Windows 8.1 failed

B

Hello,
I did install Todoist on my Windows 8.1 PC, but it doesn't work!
On Windows 7 it works.

All responses

Clyde Romo staff
Replied on Mar 26, 2014 - 12:38

Hi,

Where do you get the problem? Is it during installation? Or does it install successfully but the app itself doesn't work?

Any error message?

Regards,

Clyde

VA
Victor Alzona
Replied on Jul 23, 2014 - 14:32

I also have the same problem but after the install. The short cut on the desktop works only once and after the application is closed, it does not want to reopen.

I also pinned the app as a tile on the 8.1 interface and once you click on it. it goes to the Windows 7 desktop interface and doesn't want to open.

After I closed out the application I also tried to rerun the shortcut in the Windows 7 desktop as an administrator and it didn't work.

David Trey staff
Replied on Jul 23, 2014 - 14:39

Hello Victor,

Once yo launch the app from the desktop shortcut, then it gets added to the system tray. If you use "X" to close it, it will not completely quit, but hide to tray. From there, you can double-clck on the red TD icon in the tray or use the keyboard shortcut Ctrl+Alt+T to bring it back.

If you don't like this behavior, you can right-click on the TD icon in the tray, go to "Configurations" and set it to quit upon closing and not "hide to tray". However, please note that this will disable the global keyboard shortcuts.


Best regards,
David

VA
Victor Alzona
Replied on Jul 23, 2014 - 14:43

Thank you. I would not have thought that the application would continue to
run after it was closed. I see the icon when I click "Show Hidden Icons"
now.


On Wed, Jul 23, 2014 at 10:39 AM, Todoist Support <
support.xxxxxxxxxx@support.todoist.com> wrote:

> Todoist Support <http://todoist.com/Support/> | *David Trey*
> (Doist Support Staff) added a comment to question Todoist on Windows 8.1
> failed <http://todoist.com/Support/show/31281/#comment_122032>
>
> Hello Victor,
>
> Once yo launch the app from the desktop shortcut, then it gets added to
> the system tray. If you use "X" to close it, it will not completely quit,
> but hide to tray. From there, you can double-clck on the red TD icon in the
> tray or use the keyboard shortcut Ctrl+Alt+T to bring it back.
>
> If you don't like this behavior, you can right-click on the TD icon in the
> tray, go to "Configurations" and set it to quit upon closing and not "hide
> to tray". However, please note that this will disable the global keyboard
> shortcuts.
>
>
> Best regards,
> David
> Click this link to see it:
> todoist.com/Support/show/31281/#comment_122032
> If you no longer wish to receive notification emails, click here to
> unsubscribe
> <http://todoist.com/Support/core/cancelSubscription/xxxx/xxxxxxxxxx/>
>

Debra McGranaghan premium
Replied on Aug 29, 2014 - 15:45

Thank you for this info. I've been having issues with this for weeks. I thought the app kept failing so I kept uninstalling and reinstalling it. We're all good now! (Even with the issue, I still love this program!)