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Recurrence task cant be ticked and finished.

DN

Hi, i have a recurrence task for today, and i finished the job now, i tried to tick it, but i cant? ..its not possible to tick it....

I use Chrome version: Version 33.0.1750.154 m

All responses

Clyde Romo staff
Replied on Mar 24, 2014 - 15:23 UTC

Hi Dennis,

Is it greyed out? Is it only happening to one task or multiple recurring tasks? Try logging in and out and see if it makes a difference. Let know if that doesn't help.

Also, can you tell me if you a due date assigned for the said task?

Regards,

Clyde

JG
Jason Gill premium
Replied on Nov 25, 2014 - 08:38 UTC

I have (had) the same problem. I try to check the task but all that happens in the Chrome (windows and Mac) add-on, in the windows and mac apps and on the web is the check box shows a processing animation but the task persists.

Trying to complete the same task on Android crashes the app.

I've logged out and restarted all the machines but the problem persists. All other recurring task finish as expected.

Finally I dusted off my iPad and completed it there and it worked without issue...frustrating.

Clyde Romo staff
Replied on Nov 25, 2014 - 08:45 UTC

Hi Jason,

What was the due date of the said task? Please note that "every 1,15" for example is not a supported syntax and can cause this problem.


Regards,
Clyde

JG
Jason Gill premium
Replied on Nov 25, 2014 - 09:03 UTC

Hey Clyde,

It's set to "ev 25th"...but looking at the task now it has skipped December and is now scheduled for Jan 26 2015? (Not the 25th?)

Maybe I should delete this and add it again?

Clyde Romo staff
Replied on Nov 25, 2014 - 09:07 UTC

Hi Jason,

Yes, please delete it and re add it as "ev 25". Try completing it and see if it's working as expected.


Regards,
Clyde

JG
Jason Gill premium
Replied on Nov 25, 2014 - 09:23 UTC

I updated it to remove the "Th" rather than delete and re-add. Allowed me to complete and rescheduled for 25 December from Android.

Thanks for the help.