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Snooze not working

J

Seems like snooze is not working at all on Android. I hit snooze in the notification but I never get another reminder.

It used to be fine, not sure if the latest release did something. Anyone else having this issue?

All responses

David Trey staff
Replied on Mar 24, 2014 - 15:11 UTC

Hello Jamie,

Please tell me:
- What snooze time did you set in the app's settings?
- Are you completing, postponing or editing the related task in any way after you snooze its reminder?


Best regards,
David

J
jamie.fenchel premium
Replied on Mar 24, 2014 - 22:11 UTC

Hi David,

- I have a snooze time of 30 minutes.
- After snoozing I have not completed, postponed or edited the task in any way. I did notice that the reminder icon was no longer on the task, but that maybe normal.

Thanks for your help

Cheers

Jamie

Brendon Wadey staff
Replied on Mar 25, 2014 - 02:17 UTC

Jamie,

Can you confirm the version you are running, also which version of Android are you running at the moment?

Regards,
Brendon.

J
jamie.fenchel premium
Replied on Mar 25, 2014 - 02:23 UTC

Hi Brendan,

I am using the latest version from Google Play, 3.2.3 I think.

As for Android, I am on 4.4.2

Cheers

Jamie

Brendon Wadey staff
Replied on Mar 25, 2014 - 02:51 UTC

Jamie,

Does this occur with every single reminder? If not, can you tell me the original syntax used to create the task/reminder?

Nonetheless, I will pass this to the developers to see if we can reproduce and fix it.

Regards,
Brendon.

J
jamie.fenchel premium
Replied on Mar 25, 2014 - 03:38 UTC

Thanks Brendon,

Seems to happen with all reminders at the moment.

I just created a few new ones (with the same issues) using the syntax

'Today @ 14.00'

Cheers

Jamie

lorenzogiudici5
Replied on Apr 03, 2014 - 07:58 UTC

I have the same problem! :'-(

scristian premium
Replied on Apr 09, 2014 - 18:45 UTC

Same issue. Since a couple of days ago, Snooze is not working anymore.
Galaxy Note 2 with 4.3

Brendon Wadey staff
Replied on Apr 09, 2014 - 18:58 UTC

Hi,

Thanks, we are looking into the issue now.

Regards,
Brendon.

scristian premium
Replied on Apr 30, 2014 - 11:09 UTC

Any news? this issue is very annoying, I have lots of tasks per day and this is a critical feature.

Thank you!

David Trey staff
Replied on Apr 30, 2014 - 11:37 UTC

Hello,

If you'd be willing to install a beta version of our app, you're welcome to join the beta community on Google+ and install the soon-to-be-released version 4.0 of our app and let us know if the issue still persists there.

You can join the community here: https://plus.google.com/communities/108057919781399570441


Best regards,
David

scristian premium
Replied on Apr 30, 2014 - 20:32 UTC

Hi,

I installed the v4-beta2 and I have the same issue.
I uninstalled the app and install it again and the same.

Thank you!

David Trey staff
Replied on Apr 30, 2014 - 20:36 UTC

Thank you for confirming, we'll look into this now.


Best regards,
David

Keith  premium
Replied on Jul 06, 2014 - 08:40 UTC

Snooze doesn't work for me either. On my Android, the snooze dialogue only shows up sometimes in the pull-down notification bar. (It seems that it is effected by how many notifs there and and where the Todoist notif is located). Moreover, when I am able to see a snooze dialogue and I hit snooze, that's the last I ever hear from it again.

Clyde Romo staff
Replied on Jul 06, 2014 - 13:15 UTC

Hi Keith,

I'll report this back to our developers so they can take a look at it further. We'll notify you if we have some news or a fix this already. Sorry for the inconvenience.

Regards,

Clyde

scristian premium
Replied on Jul 10, 2014 - 14:46 UTC

Good news.

Seems that with 5.2-beta2 snooze is working again.