when I log in it still shows me the email and password phrase even though I know they are correct, why this bug?
Hi divijpats,Are you getting the issue in the browser (Chrome, Firefox, Safari, IE), mobile (iOS or Android App), or desktop (Mac or Windows App)?Can you give me the specifics so I can try to replicate the issue? Also, if you can provide a screenshot, that would help a lot. :-) You can send it to email@example.comRegards,Clyde
Hey,It's google chrome on a windows 7 laptop. I can't really take a screen shotbecause there really isn't anything to see just the log in screen whichshows up regardless of whether my email and password is right. If it iswrong then it says wrong combination but if it is right it still shows methe log in page without any message.
Hi divijpats,Can you please check these two things for me?1. Is Chrome set up to accept 3rd party cookies2. Are you are logged in to multiple google accounts in Chrome. (google account sign in)Please let me know.Regards,Clyde
It is set up to third party apps and I do have two accounts but I usuallysign into the one with Todoist
Hi again,If you are using multiple google log-ins, the google account link (used sign-in to Todoist) must be first.Refer to the link: https://dl.dropboxusercontent.com/u/10405164/Todoist%20Resources/Multiple%20Google%20Login.jpgThe google account link to Todoist (#2) is below my other account(#1)Is this case for you?Regards,Clyde
Yeah it is first
Hi,To clarify, the Gmail account that have associated with Todoist (the Google Sign In) is the first one or only Gmail account you are signed into?Also, by third party apps, you do mean third party cookies? As that is different. You can also try clearing the cache and offline data for the browser and try again.Regards,Brendon.