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Web app not syncing to my iphone app

FP

I can't see the tasks and projects created in the web app using my iphone 5s. When I go to my iphone app and login I can't see the tasks and projects created on the web version using my desktop computer running Windows 7 pro.

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David Trey staff
Replied on Mar 20, 2014 - 14:13 UTC

Hello Felice,

Please tell me - are you certain that you're logging to the same Todoist account using the same credentials and login methods on all platforms? Does logging out and back in address this issue?


Best regards,
David

FP
FELICE PAGNOTTA
Replied on Mar 20, 2014 - 14:47 UTC

Thanks, the desktop was automatically picking up different gmail account credentials. I have two gmail accounts and it selected one automatically albeit the one I wasn't using on my iphone. Now it works fine. However, how do i stop the desktop verson from automatically selecting the gmail account or how do i change which one to use?

Thanks again.

David Trey staff
Replied on Mar 20, 2014 - 15:01 UTC

Felice,

When you attempt to log in with Google, it checks if you're logged in and if you are - uses the account to authorize the login.

That said, as long as you're logged into a specific Google accoutn in the browser and the browser has the cookie from Google that maintains the session, it won't ask you to log in. So to make it ask you, please go to Gmail, log out from Gmail and then when you'll try to log into Todoist, it should ask you which account you want to sign into.

Alternatively, you can always go to Todoist's Settings -> Account, set a password there and this way you'll be able to type in the email/password combination manually in Todoist to log into the same account without Google's authorization.


Best regards,
David

FP
FELICE PAGNOTTA
Replied on Mar 20, 2014 - 15:03 UTC

Thanks very helpful.