+ Add Question

Premium Activation lagging

Hello Todoist Staff,
this morning I bought a premium upgrade via Paypal. Until now my account results as a free one on every platform I tried it... even changing browser results in a no way out... what is happening?
Best Regards

All responses

David Trey staff
Replied on Mar 20, 2014 - 08:50

Hello Gianluca,

Please post the transaction ID of your payment and we'll look into it.


Best regards,
David

Gianluca Martucci premium
Replied on Mar 20, 2014 - 10:04

The transaction id is 3E360663WP250813K executed trough Paypal this morning.
Thank you

David Trey staff
Replied on Mar 20, 2014 - 10:08

Gianluca,

Your account it now Premium. Please log out and back into it to see the changes.


Best regards,
David