+ Add Question

Unable to access via Proxy

FD

I am experiencing issue with the application when accessing through my companies corporate proxy. This can be replicated through the windows application, as well as Chorme and Firefox extensions.

The problem seems isolated only to instances where a login to the site is required. As example, images on the todoist.com login page does not display, however I can access the todoist.com/support pages through the proxy.

Disabling the proxy and logging in via alternate internet connection resolves the issue, however this is a productivity application and needs to be accessible through the proxy in order to be useful.

I am particularly interested in the premium features however need this issue resolved. Is there no option to enter proxy settings in the application settings?

All responses

David Trey staff
Replied on Mar 18, 2014 - 14:55

Hello Francois,

Todoist doesn't use any additional non-standard settings for proxies so if your browsers and system are correctly configured, it should have no issues with it and should establish a connection.

Please note that Todoist forces a HTTPS connection so please ask your IT department if that could be an issue for your proxy configuration.


Best regards,
David