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Impresión desde Web

Saludos, al intentar imprimir las tareas de un proyecto, obtengo una ventana el en navegador, pero cunado doy imprimir el texto que se imprime no es correcto, son caracteres raros. He probado con el navegador Comodo Web Browser y también con Firefox 27.0 y obtengo el mismo resultado. Cuál puede ser el problema? Gracias

All responses

Ing. José A. Giménez  premium
Replied on Mar 16, 2014 - 14:00 UTC

He probado con varias impresoras y el resultado es el mismo. Caracteres que no se pueden leer.

David Trey staff
Replied on Mar 16, 2014 - 22:46 UTC

Hello José,

Please clarify - what exactly happens to these characters that can't be read? Which characters are these, in what view does it happen and does it happen when you use Ctrl+P to print or the "Print current page" option (or both)?


Best regards,
David

Ing. José A. Giménez  premium
Replied on Mar 16, 2014 - 23:02 UTC

Saludos. Por ejemplo, el titulo de mi proyecto es FERTICOM y al imprimir aparece en la hoja
Fdoshbnl

Probé CONTROL +P y también direccionanado a una impresosa pdf

------ ORIGINAL TEXT -------------

Ferticom

Informe de Stock

Nuevo Informe: Desembarque por Materia Prima Resumen.Agrupado por MP. Detalle: Fecha, Nro Despacho, Total Kg.

En el saldo de las órdenes, sobre el total, no sobre cada orden particular

Módulo de ajustes de stock de insumos y materias primas

Mermas. Donde dar de baja lo que no se usó en la producción

----- PRINTER TEXT ---------------------------------------------------------------------
Fdqshbnl
♪menql d cd Rsnbj
Mt dun ♪menql d: Ddr dl a` qpt d onqL ` sdqh` Oqhl ` Qdr t l dm.Af qt o` cn onqL O. Dds` kkd: Fdbg` , Mqn Ddr o` bgn, Sns` kJf .
Emdkr ` kcn cd k` r oeqcdmdr , r naqd dksns` k, mn r naqd b` c` nqcdmo` qshbt k` q
L oect kn cd ` it r sdr cd r snbj cd hmr t l nr x l ` sdqh` r oqhl ` r
L dql ` r . Dnmcd c` qcd a` i` kn pt d mn r d t r oedmk` oqnct bbhoem
Oqnonqbhnm` cn onq .bnl

David Trey staff
Replied on Mar 16, 2014 - 23:07 UTC

José,

I can't reproduce this issue under any circumstances. Please make sure that you're using the latest drivers with your printer and don't have a virus in our browser.

Also, are you doing this at your workplace? Is it possible that there is any encryption software installed on your computer?


Best regards,
David

Ing. José A. Giménez  premium
Replied on Mar 16, 2014 - 23:14 UTC

Hello, i install the lastest drivers for printers, i have 3 printers and the problem is the same in all.

My we browser is Comodo Dragon and Firefox, my antivirus is Comodo Internet Security Pro.

No encryption software installed

David Trey staff
Replied on Mar 16, 2014 - 23:21 UTC

José,

I've tested it again in Firefox 27.0.1 and Chrome 33.0.1750.154 m - no problems in either browser.

Does it happen if you try to print any other website? Do you have an option of testing it in Chrome, especially if it'll be a fresh installation of Chrome?


Best regards,
David

Ing. José A. Giménez  premium
Replied on Mar 16, 2014 - 23:29 UTC

Hello, I tried to print from the browser Internet Explorer 10, in a virtual PDF printer, correctly generates. Pdf (then i print pdf file)

In Firefox Comodo Dragon or even with virtual pdf printer out characters that can not be read.

Any other website print correctly

David Trey staff
Replied on Mar 16, 2014 - 23:38 UTC

José,

We'll look into it and will continue to try to reproduce it, though so far, we can't trigger it at all :-(


Best regards,
David

Ing. José A. Giménez  premium
Replied on Mar 16, 2014 - 23:42 UTC

Seguiré probando para ver si descubro el problema. Gracias