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Completed tasks hanging around too long and make lists difficult to manage

Hi,

The completed tasks in one of my projects are hanging around too long (well, indefinitely as far as I can see). In other projects they disappear unless I click "view completed tasks".

I'm guessing, that me playing around with placing them in parent tasks and then removing them has some how caused this.

Project ID = 121664854 (i think).

Thanks,

Jon

All responses

Brendon Wadey staff
Replied on Mar 12, 2014 - 00:12 UTC

Hi Jon,

Are these completed tasks sub-tasks? As they will always stay on view as long as the Parent task is not completed yet.

If that is not the case, they don't go away even if you press the sync/refresh button?

Regards,
Brendon.

Jon Irvine premium
Replied on Mar 12, 2014 - 00:26 UTC

Hi,

These aren't sub tasks, but at some point they may have been. I was moving things around a bit, testing how best to use the various features.

The parent tasks they may have once been below have been checked off.

Can't see a sync/refresh button?

Jon

Brendon Wadey staff
Replied on Mar 12, 2014 - 01:44 UTC

Jon,

Which platform are you using, does this occur on any other locations, different browser?

Regards,
Brendon.

Jon Irvine premium
Replied on Mar 12, 2014 - 10:44 UTC

Hi,

Web - happens using both Chrome and Mac.

Operating System: Macintosh OS X 10.9.2
Screen Resolution: 1920 x 1080
Web Browser: Chrome 33.0.1750.146
Browser Size: 1279 x 683
Javascript: Enabled

Thanks,

Jon

David Trey staff
Replied on Mar 12, 2014 - 13:39 UTC

Hello Jon,

Can you in any way reproduce this issue? Add a new project or a few tasks and then trigger this by following certain steps? This would be very helpful and allow us to quickly identify the source of this issue and fix it.

Also, to clarify - you see them at the bottom of the project, separated just as if you would click on "Show completed tasks" and force-reloading the page with Ctrl+R (or Cmd+Shift+R) doesn't make them disappear?


Best regards,
David

Jon Irvine premium
Replied on Mar 12, 2014 - 13:47 UTC

Hi,

Yes - very quick and easy to replicate.

Here's a screenshot:

http://cloud.designition.co.uk/image/3y0O0Q2J0t0V

What i did (probably more steps than needed):

- Added a task "JON" then added a sub underneath it.
- Added another parent task "BOB" then added three subs to it.
- Marked two of BOBs subs as done
- Unindented the three subs of bobs, so they were parents themselves.
- Marked 3rd as done, and BOB as done.

As you can see the two tasks that were marked as done when they were subs, and later removed remain in the list.

This is exactly what's happening on my other project, except there are many more completed tasks showing.

And to clarify, no - I see them amongst the incomplete tasks - making the whole thing very difficult to manage.

Jon

David Trey staff
Replied on Mar 12, 2014 - 14:45 UTC

Jon,

Thank you for this information. Completed sub-tasks aren't meant to be unindented and they actually behave as they should. We'll look into this and see if we can make them disappear the moment you unindent them, but it's unlikely as this could accidentally complete other tasks if you unindent the sub-task while having uncompleted sub-tasks below.

So for now, please either hold the SHIFT key when completing a sub-task if you want to have it removed from the list or right-click on it and choose "Move to history".


Best regards,
David

Jon Irvine premium
Replied on Mar 12, 2014 - 14:50 UTC

Hi,

OK - have removed them by using shift.

Jon