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Labels desapear and doesn´t sync

i share a project with my wife. I create some labels and put in many tasks. Some labels didn´t sync. After, i see that many labels desapears of my tasks. I tried add labels for wife account, but it happens again. Many labels desapears, others didn´t sync.

What must i do?


Emanoel Alves

All responses

Brendon Wadey staff
Replied on Mar 11, 2014 - 00:37 UTC

Hi Emanoel,

When the labels disappear from your account, do they add to her account, and vise versa? There is a known issue such as this with Labels at this time, and we are looking into it.

Regards,
Brendon.

Emanoel Alves premium
Replied on Mar 11, 2014 - 20:22 UTC

i don´t remember.. if i add the labels in two accounts, works well?

Brendon Wadey staff
Replied on Mar 11, 2014 - 22:16 UTC

Emanoel,

We are looking into the issue.

There are a few issues with Labels, they basically do not work with Sharing at this time. Hope for a solution soon.

Regards,
Brendon.

Emanoel Alves premium
Replied on Mar 12, 2014 - 11:26 UTC

Brendon, Good news!!

I tried today add labels in two accounts repeatly.
i tought that labels would stay duplicate, but it didn´t.
when i did this in my account, todoist sync to wife´s account and delete the my labels.
When i did in wife´s account, todois sync to my account and delete the label duplicate in wife´s account.

it is only way that i found to work labels in tasks shared.

I stay to wait for a solution more simple.


regards,

Dave Piedrahita premium
Replied on Apr 13, 2014 - 11:16 UTC

Hey guys!

The shared labels appears to be working as of this morning. My wife and I are able to see labels across both our tasks. For example, if I assign her a task "take out the garbage" with the tag "@home" we can both see the label now -whereas even as recently as yesterday this was not the case- and it shows up in her "@home" label list.

Staffers- can you provide any input or feedback about this? (+1)

Dave Piedrahita premium
Replied on Apr 13, 2014 - 11:37 UTC

A little extra information... The shared labels appear NOT to work on projects and tasks created before today, but DO appear to work on projects and tasks created today.

What I mean is if a task created before today in a shared project created before today has a label that I added, my wife (with whom the project is shared) cannot see the label. Additionally, if I move the task (created before today) to a project created today, the label is still not visible.

Tasks created today in projects created before today have shared label visibility.

David Trey staff
Replied on Apr 14, 2014 - 12:07 UTC

Hello Dave,

Thank you for this information, we're looking into this issue.


Best regards,
David

Brendon Wadey staff
Replied on Apr 30, 2014 - 23:54 UTC

Hi,

We have now pushed some improvement in the labels, you should start to see the changes.

Regards,
Brendon.