E-mails added via "Add to ToDoist" app from Gmail on iPad/iPhone doesn't work
This is the second time this has happened. I've linked e-mails from my work e-mail account (Gmail) using ToDoist Extension app's "Add to ToDoist" button feature.
I can open the e-mails without any problems from my Mac but not from my iPhone or iPad.
I tried using Safari & Chrome as browsers but they both take me back to the "Please sign in" page (when I am already signed in to the work account) or "Temporary Error (404)" shows up.
When I sign in again through this, it lets me access my account but does not open the e-mail I have linked.
I have ToDoist App on my iPhone and iPad, but last time this happened, it worked when I signed in to my ToDoist account via Chrome browser (not App) and opened the e-mail that way. This time, however neither App or through Chrome browser won't let me access my e-mail account.
Is there something I can do? I have morning briefing with our executive on Monday and I have almost all my e-mail tasks linked that way so I am quite concerned. If there is nothing I can do straight away, I'll use different programme and start preparing for tomorrow as soon as possible.
Thank you for your support in advance.
I've managed to fix this!
Signing out and deleting Gmail's and all other cookies didn't work, so I restored my iPhone (also updated the software to iOS 7.1 - not sure if this had anything to do with it) opened Chrome, accessed ToDoist from website (not iPhone App), logged in to my account.
Then, opened Setting on Chrome, signed in to my work account first, then back to Setting again, chose "Manage Account", added my private account, which then gives you a choice to "Clear All Data" or "Merge All Data". I chose "Merge All Data", went back to ToDoist website page, clicked on my task and phew...!! It worked :)
I'll be doing the same for my iPad now and see if it works but Safari is still not working. Tapping the link from the ToDoist App didn't work also.
Work provides Windows Surface - though I chose iPad - I'll try using ToDoist on Surface and see if it's any better.
Thank you for all your support. Much appreciated.