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Paid but no premium functions, need to activate?

- Paid on your website by PayPal
- logged out
- logged back in

No Premium!

- logged out
- cleared caches
- quit browser
- logged back in

No Premium!

- logged out AGAIN!!
- cleared caches AGAIN!!
- rebooted (just to make sure)
- logged back in AGAIN!!

NO PREMIUM!!

Please activated my premium account or refund my money.

All responses

David Trey staff
Replied on Mar 07, 2014 - 22:36

Hello Paul,

Please send us the transaction ID of your payment and we'll activate it manually.


Best regards,
David

Paul premium
Replied on Mar 07, 2014 - 23:06

Hi David,

The paypal transaction id is:
25680190UN546974Y

Thanks for the quit reply !!

Paul

David Trey staff
Replied on Mar 07, 2014 - 23:15

Paul,

Your account is now Premium, please log out and back into it to see the changes.


Best regards,
David

Paul premium
Replied on Mar 08, 2014 - 07:32

Thanks David for the super quick solution!