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[Bug] Window does not scroll up when moving task to the top

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When you have a project or inbox with many tasks and you want to move the last item to the top of the list the window will not auto scroll when you reach the top of the window. In this case you have to drop the task, scroll the window manually and grab the item again.

However, if you grab an item in the top and move it down the window will start scrolling down (although it's kind of hard to maneuver), but you can only move the item down the page. If you start moving the item up again the window will still continue to scroll down.

Found in Todoist for Windows version 2.6.4.0

All responses

David Trey staff
Replied on Mar 07, 2014 - 13:22 UTC

Hello,

This bug has been fixed last week, please right-click on the TD icon the app adds to the system tray and choose "Reload" if that won't help, use the "Logout" option through this icon and then log back in.


Best regards,
David

D
d1995ms
Replied on Mar 10, 2014 - 08:01 UTC

Everything's working fine after logging out and in again.

However, the responsiveness of the app is just terrible, at least on my computer. I'm running a Windows 7 x64 machine with Intel i7 processor, 8 GB Ram and SSD.

18 seconds to start the app, from clicking the icon until it has finished syncing
Between 6 and 23 seconds from I click the Todoist settings in the menu until it's fully loaded
Between 5-10 second from I click a tab in the Todoist settings until the new tab is loaded

As far as I can see thereĀ“s no problems with my network. My network speed is about 30 Mbps both up and down so it should be more than enough to perform the sync in seconds unless your servers are really slow.

/Mathias


David Trey staff
Replied on Mar 10, 2014 - 12:35 UTC

Mathias,

Our app has very low system requirements and should work smoothly even on old i3 CPUs (or older Pentium 4s), but the performance mostly depends on the task count. Though a few hundred tasks shouldn't decrease the performance at all, if you have, let's say 5000+ tasks, then the loading could take a couple seconds, but even then - certainly not 18 seconds, maybe 4-5s.

That said, please tell me, how many tasks do you have on your account approximately? Also, does it happen only on the first startup? Did you set the app to hide to tray upon closing? If you then use Ctrl+Alt+T to bring it back, does it also reload for a long time?


Best regards,
David

D
d1995ms
Replied on Mar 12, 2014 - 10:35 UTC

Hi,

I think I've kind of solved the problem with the slow performance in the Todoist Windows App. I simply uninstalled the application and then did some cleaning in the windows registry and removed the Todoist folder in \AppData\Local\.

This should be done automatically when uninstalling the application, but since the uninstall script does not shut down the application if it's running during the uninstallation the files can not be removed and will remain even after the uninstallation is finnished. This was causing problems when installing the new version. The uninstallation script should be fixed to prevent this.

Before I reinstalled the application I did some analyzing of the CEF.log and found some interesting things like:

[0218/113948:WARNING:dns_config_service_win.cc(653)] Failed to read DnsConfig.

The error above was filling up the logfile and might explain the slow network performance.

Another problem found was related to a corrupted index file. It seems that the application does not even try to fix/recover the file.

[0310/083515:ERROR:backend_impl.cc(2014)] Corrupt Index file

And then the application failed to move the cache folder.

[0310/083515:ERROR:cache_util.cc(104)] Unable to move cache folder C:\Users\mathias.svensson\AppData\Local\Todoist\Windows\Cache to C:\Users\mathias.svensson\AppData\Local\Todoist\Windows\old_Cache_000
[0310/083515:ERROR:cache_creator.cc(115)] Unable to create cache

I guess this could also explain some of the performance issues.

As far as I can see the old version used to save all files in /AppData/Local/Todoist folder and the new version save the files in /AppData/Local/Todoist/Windows
Somewhere in the upgrade/migration to the new folder something was broken and Todoist never really recovered.

/Mathias

David Trey staff
Replied on Mar 12, 2014 - 13:16 UTC

Mathias,

Thank you for this information, I've passed it to the developers and we'll look into it.


Best regards,
David