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Not receiving SMS

Re-trying app - SMS not working. I receive push but not SMS. Please advise.

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David Trey staff
Replied on Mar 07, 2014 - 13:16

Hello Sam,

Please go to the settings and edit your phone number. While in editing mode:
- Make sure you're entering your phone number incl. regional codes formatted this way: +123456789
- Select "International" as your location/provider
- Select one of the Canadian hosts from the "Number to send from" drop-down menu.


Best regards,
David

Sam premium
Replied on Mar 07, 2014 - 17:22

i'm in the us - do i still do as your intstructions say?

Brendon Wadey staff
Replied on Mar 07, 2014 - 17:26

Sam,

Yes, it could resolve it for US as well.

Regards,
Brendon.

Sam premium
Replied on Mar 07, 2014 - 18:54

thanks - worked.