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Can't upload picture

In Settings > Account, I'm trying to upload an avatar picture. But when I click the "Choose File" button, nothing happens.

All responses

Brendon Wadey staff
Replied on Mar 06, 2014 - 18:34

Hi Tim,

What browser are you using? As the MacApp settings page would open in the default browser. If you try in another browser, does it work?

Regards,
Brendon.

Tim Doyle premium
Replied on Mar 06, 2014 - 19:29

I was using it in the Todoist Mac app. Does it use the default browser in some way? Maybe I have an extension that is interfering with it?

Tim Doyle premium
Replied on Mar 06, 2014 - 19:30

Just successfully added the picture in Chrome. It's the Todoist Mac app that is unresponsive.

Brendon Wadey staff
Replied on Mar 06, 2014 - 19:34

Tim,

Yes the MacApp is the window of the Safari browser. Though when you click on Settings it should open up into your default browser.

Regards,
Brendon.

Tim Doyle premium
Replied on Mar 06, 2014 - 19:37

Nope, it opens as a drop-shadowed window in the Todoist app, nothing
happens in Chrome (default browser).

Brendon Wadey staff
Replied on Mar 06, 2014 - 19:40

Tim,

Please make sure you are updated to the latest version, though I will look into it anyway, as it's possible my version is having issues.

Nonetheless, you have uploaded your image, so for now please do it through the browser and it should be fixed in a future update.

Regards,
Brendon.

Tom Benson premium
Replied on Jun 24, 2014 - 01:14


Brendan, I have had the same issue with Safari on a Mac. Just used Firefox to accomplish the upload.