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How to view email task

J

Hello,

I don't know how to ask the right question so I will present my issue.

I often save my emails as tasks. Using gmail and google tasks.

That means when I click on my task in the list, it will take me directly to the specific email I saved as task.

With todoist chrome plugin it works great.

But when I use android app and I click on some task with email on my smartphone, it will launch gmail in android web browser and log me in my main gmail inbox. Thats it.

It will not take me to the email that I saved as a task.

Is there a way how can I view such email task via android?

All responses

J
jozefL premium
Replied on Mar 06, 2014 - 15:59 UTC

Just to clarify when I say via android, I mean via Todoist android app.

David Trey staff
Replied on Mar 06, 2014 - 17:48 UTC

Hello Lenart,

The only option to open such link on Android is by not using the Android Gmail app. In this case, the link will open the message on Gmail.com in your browser. Only the Gmail app can't seem to correctly handle these links.


Best regards,
David

J
jozefL premium
Replied on Mar 06, 2014 - 18:07 UTC

I see that I worded it poorly.

1. ON desktop I use chrome with todoist plugin for gmail.

2. I make a task via email

3. Now I take my android smartphone

4. On smarthphone I open todoist app

5. I click on the task I made in step 2

6. Todoist will open default android web browser and log me in gmail inbox, but won't show me which email was in the task. I just see hundreds of emails and I don't know which one is connected to the task I picked

David Trey staff
Replied on Mar 06, 2014 - 18:13 UTC

Lenart,

That should have worked. Please post the URL of the message you've linked (the one you'll see on the web as you read it) and we'll look into it.

Note - the URL won't give access to your messages without authorization, we just need to see if it's formatted correctly.


Best regards,
David

J
jozefL premium
Replied on Mar 06, 2014 - 22:30 UTC

Ok, this is it

https://mail.google.com/mail/u/0/#inbox/144910c44de77e08 ( darčeky )

J
jozefL premium
Replied on Mar 06, 2014 - 22:32 UTC

By the way it is whole "https://mail.google.com/mail/u/0/#inbox/144910c44de77e08 ( darčeky )" so now I guess I see the problem.

The subject of the email and of the task is "darceky" but android todoist app puts it all together as one url. At least thats what I think.

J
jozefL premium
Replied on Mar 06, 2014 - 22:43 UTC

Well this is interesting,

when I put

"https://mail.google.com/mail/u/0/#inbox/144910c44de77e08" in chrome on my desktop it takes me directly to that specific email

but when I put the same url in browser on my smartphone (htc one kitkat 4,4 used in 3 different browsers)

"https://mail.google.com/mail/u/0/#inbox/144910c44de77e08" it waits for a while, then by itself changes the url to

"https://mail.google.com/mail/mu/mp/137/#tl/priority/%5Esmartlabel_personal"

and the result it loads my primary inbox with all emails, not the specific one

Brendon Wadey staff
Replied on Mar 06, 2014 - 23:11 UTC

Lenart,

I will pass this to the developers because according to them that should indeed work. Thanks for the information.

Regards,
Brendon.

J
jozefL premium
Replied on Mar 06, 2014 - 23:15 UTC

thanks for such great support! If this indeed will work as you say it should I will buy todoist premium right away.

Karel Dries premium
Replied on May 07, 2014 - 05:39 UTC

Just wanted to let you know I am experiencing the same issue.

Regards,

Karel

MR
Mike Regan premium
Replied on May 07, 2014 - 14:23 UTC

Me too, just now. Also, todoist logged me into the incorrect gmail account. The email linked to the task is in my "myname@hunterrowe.com" account, and it took me to "othername@gmail.com" account".

LS
Leo So
Replied on Jul 23, 2014 - 17:55 UTC

I have similar issue opening the gmail task in android. It shows me with the following page in the android browser. (See below text) Then if I click "Try Again" it will bring me to the gmail inbox list view with all emails.

-------------------------------------------------------------
Temporary Error (404)

We’re sorry, but your Gmail account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Apps Status Dashboard for the current status of the service.

If the issue persists, please visit the Gmail Help Center »

_Try Again_ _Sign Out_

Show Detailed Technical Info
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