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attachments to task notes

I have a problem with attachments to tasks.
After uploading the file (pdf), it seem that all went good, but when I try to click open it, this is what I get on a tab of chrome:

"This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>E839DF31EBF207E6</RequestId>
<HostId>
CR13uuiSI6vCX2gAdIthimTHpyatw+e5DIdWO+S/9TLyzeTH1ZoUX5+7WKrM5WE/
</HostId>
</Error>".

Am I doing something wrong?

All responses

fabiopalano premium
Replied on Mar 05, 2014 - 22:47

I'm trying to do it many times on chrome and the pdf file is 421 kb.

Brendon Wadey staff
Replied on Mar 05, 2014 - 22:51

Hi Fabio,

To be clear, you are on the website version within Chrome? As the extension for Chrome does not allow uploads.

Have you tried another file, does it work?

Regards,
Brendon.

fabiopalano premium
Replied on Mar 05, 2014 - 22:54

I tried on the website Chrome with another file and it worked. So the problem is just the file?

Brendon Wadey staff
Replied on Mar 05, 2014 - 22:57

Fabio,

I am not sure what would be wrong with the file, but it appears to be the issue.

As I have tested it and it works each time.

Regards,
Brendon.

fabiopalano premium
Replied on Mar 05, 2014 - 22:58

Yes, I tried with one more as well and it worked again.

Thank you for helping (+1)