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Shared project: Notification settings does not work?

Last week I unchecked all the checkboxes under Settings - Notifications, so only "email" was left. I assume the right-most column is for push notifications.

But today, I still received 5 push notifications on my mobile regarding comments from other people in the project, as well as 5 emails about the same thing. I only want to the emails.

So I'm guessing the settings does not work properly, since it still sends me push notification?

All responses

Brendon Wadey staff
Replied on Mar 05, 2014 - 21:43

Hi Klaus,

So you have gone to the web version, Settings - Notifications and they are only checked for Email? If you check right now is that still correct?

Which mobile device do you have, there are settings for this as well on the mobile version and might be worth checking.

Regards,
Brendon.

Klaus Thuesen premium
Replied on Mar 05, 2014 - 21:47

I use the Mac version but I assume that's just a wrapper for the website. But yes, all the checkboxes under the mobile icon, are unchecked.

I just checked the iPhone app as well, and they are also unchecked there. I wasn't aware of this place on the iPhone until now, but as I mentioned, I did the settings in Web/Mac app last week or so, and today I still got push notifications.

Brendon Wadey staff
Replied on Mar 05, 2014 - 22:06

Klaus,

I just looked you up and it appears you have another Todoist account. Is it possible that you are logged into this one, and my have shared a project with it?

Regards,
Brendon.

Klaus Thuesen premium
Replied on Mar 06, 2014 - 09:20

My second account was for testing in the Web version, I never used it on iPhone or in Mac app.

I just tried to toggle the settings again, and had somebody write a "test" comment, and it appeared on my mobile as push notification and on my email too.

So, how to disable the push notifications for certain things?

David Trey staff
Replied on Mar 06, 2014 - 13:07

Hello Klaus,

Thank you for your report, I've been able to reproduce this issue and have passed it to the developers.


Best regards,
David

Klaus Thuesen premium
Replied on Mar 06, 2014 - 13:09

Many thanks.

Klaus Thuesen premium
Replied on Mar 28, 2014 - 09:12

FYI, not fixed yet. Still sending me e-mail and push notification each time a shared project is being updated, even though I have the setting disabled for push notifications.

David Trey staff
Replied on Mar 28, 2014 - 12:21

Klaus,

We're sorry for the inconvenience, we're still looking into this.


Best regards,
David

Klaus Thuesen premium
Replied on May 28, 2014 - 12:16

2 months later, still not fixed.

In Settings - Notifications, I have all the checkboxes for smartphone disabled. Yet, I still receive a push notification whenever somebody writes a comment in a task - and I also receive it via email. I only want email, that's why I remove the checkbox from "Comments attached to me" and all the other options, under Notifications.

When will this be fixed?

Klaus Thuesen premium
Replied on May 28, 2014 - 12:19

Edit: If I remove checkbox from "Comments attached to me" for e-mail, then as expected, I don't get any emails. But I still get a push notification, despite checkbox being removed.

David Trey staff
Replied on May 28, 2014 - 13:23

Hello Klaus,

We're sorry to hear that, I've passed it to the developers and will let you know when it'll be fixed. Sorry for the delays.


Best regards,
David