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After x days, early completion pushes task out

L

Example: I have a program at work I have to log into weekly, whether I need it or not to keep my access. I started with a task to log in every Tuesday. Some weeks, I don't otherwise log in and so need the reminder. However, other times, I need to log in to check something after my Tuesday login, say Thursday. Then I would not need to log In again to keep my access until he next Thursday.

"After" date is advertised as setting a due date x days after it's completed. However, it seems to simply postpone the task to the X day after it was due, not after completion. If "after 7 days" is the due date, I complete the task on a Tuesday, mark it off, and it resets for the next Tuesday; if I then have to do it again on Thursday and mark it complete 5 days early, it should reset to be due again the following Thursday. Instead, it pushes the task out an additional week from the Tuesday due date (12 days away) not from the date of completion (Thursday, 7 days away)

So as far as I can tell "after" does not perform as advertised, unless There is another date option that functions in this manner. Please advise.

All responses

L
Leah premium
Replied on Mar 05, 2014 - 04:33

As another example, cleaning: if I aspire to sweep at least once a week and need to be reminded to do such, I would use after 7 days. However, if one week I actually sweep every day and marked that I completed the task (to recalculate the due date), the current functions would not have me sweep again for 7 weeks, when really I need to sweep again 1 week after the last time I swept.

David Trey staff
Replied on Mar 05, 2014 - 12:58

Hello Leah,

So far, I can't reproduce this issue. I set a task to "after 3 days", check it off and then it goes to "Saturday" (3 days from now). If I then check it off again, it will still stay at Saturday and each completion will result in moving it 3 days from the current date.

I've tried to set a task to "after 3 days starting yesterday" to simulate it being overdue, I checked it off - it moved to Saturday.

Then I've tried to set it to "after 3 days starting in 2 days" to simulate it being due Friday. I check it off - it also moves correctly to Saturday.

That said:
- Are you certain that you've set it to "after 7 days" and not "every 7 days" or "every Thursday"?
- What browser are you using and can you reproduce this issue in a different browser? If so - which one?


Best regards,
David

L
Leah premium
Replied on Mar 05, 2014 - 13:49

Sorry, checked the wrong box for platform. This does work in the web browser (safari), but in the app it just continuously pushes out the due date.

David Trey staff
Replied on Mar 05, 2014 - 14:47

Leah,

Please let us know what app are you referring to so we can try to reproduce this. We have apps for 13 platforms.


Best regards,
David

L
Leah premium
Replied on Mar 05, 2014 - 15:23

Both ipad and iPhone app

David Trey staff
Replied on Mar 05, 2014 - 15:35

Leah,

Thank you for clarifying, I've been able to reproduce it now. It will be fixed in the upcoming update of our iOS app.


Best regards,
David