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Move to Project goes away after awhile

S

In the Windows platform (Win 7 home premium).

After using the program for awhile (not sure how long or all steps), when attempting to move a task to another project, all of the projects are missing.

Eg,
1) right click on a task and select "move to another project"
2) the form pops up "Select a project" - but it's blank.

None of the projects are available for selection. And typing the full name of the project doesn't work either (assuming it's spelled correctly).

I can go to Outlook or android and fix the current task...

come back to Windows version and problem still present.

the only solution found is to kill the process and restart. then it works fine... for awhile.

this has happened perhaps 5 times in the last 24 hours. not sure of exact minimal steps to reproduce

All responses

David Trey staff
Replied on Mar 05, 2014 - 06:53

Hello Stephen,

So far, I couldn't reproduce this issue so it's near-impossible to identify this issue :-( If there's any pattern to it, please let us know, for example - if it only happens after waiting for a specific amount of time or using a certain keyboard shortcut etc.

Also, please try to use the "Logout" option from the TD icon in the system tray, which should clear the app's cache in the process and see if the issue still persists.


Best regards,
David