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Menu disappears instantly

A

Hi - when I open the menu (button on left of window) it instantly disappears - i.e. I cannot access any of my other projects using the gmail plugin. Help please! Thanks.

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David Trey staff
Replied on Mar 04, 2014 - 15:26 UTC

Hello Ash,

Unfortunately, I can't reproduce this issue. The many stays there until I select a project or use the "Close" option.

That said, please let me know what browser are you using (Chrome or Firefox) and also - try to clear the browser's cache, reload it and see if the issue persists.


Best regards,
David

A
Ash
Replied on Mar 04, 2014 - 15:35 UTC

Hi David,

I am using Chrome. I just tried clearing the cache and history, rebooting Chrome, and the problem persists. I will try uninstalling the plug in and re installing. (I do not think pop-up blocker is affecting it since the plug-in is functioning other than this one issue, but will mention that I have it installed, just in case that helps you.)

Ash

David Trey staff
Replied on Mar 04, 2014 - 15:49 UTC

Ash,

Please try to clear Todoist's offline data manually. The automatic cache clearing may not clear everything. Go to Chrome's Advanced Settings -> Content Settings -> All cookies and site data, find and remove everything with "Todoist" in its name, reload it and then try again.

If that wont' help, try to disable the popup blocker and see if this makes any difference.


Best regards,
David