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Still struggling with email tasks

ER

Hi,

I've just installed the newest plugin for Outlook 2013 and I'm having a similar problem to the old one with regards to attaching emails to tasks. I attached the email to a task, then moved the email to a new folder to test it - everything worked great. The search worked. I then closed outlook, reopened and tested, still worked. Then I started using the windows desktop app, and clicked the outlook task and it failed to open the email. This would be ok if the email only opened in the outlook plugin, however, when I went back to the outlook Todoist, I found the email/task link now completely broken - nothing happens when I click.

Any suggestions? It's such a good idea/helpful system, but still seems unreliable.

Thanks,
Erica

All responses

Brendon Wadey staff
Replied on Mar 04, 2014 - 00:06

Hi Erica,

Does this only occur if you try to open the link in the WIndows Application? Let me know if it's perfect for an amount of time, until you do that.

So if you add another email as a task, does the one you created before still work?

Regards,
Brendon

ER
Erica Rieder premium
Replied on Mar 04, 2014 - 00:41

Hi Brendon,

Thanks for quick reply. Actually, I've tried this again, and now it's working. Don't know what happened the first time. I'll keep testing and post again if the problem resurfaces.

Thanks!
Erica