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Lost Data

BM

I changed my email & password in settings, then logged back in and all my data is gone.
How to I restore my data.

All responses

Brendon Wadey staff
Replied on Mar 03, 2014 - 19:59

Hi Barry,

What was the email address originally? It's quite possible you some how created a new account instead of changing an address.

Regards,
Brendon.

BM
Barry McAlister
Replied on Mar 03, 2014 - 20:23

I hope I wasn't that stupid, but you never know. I have become dependant on ToDoist, losing my data was a panic.

Old email; barryandbonny@icloud.com

Thanks for the help

Barry

Brendon Wadey staff
Replied on Mar 03, 2014 - 20:28

Hi Barry,

Yes, it appears they are both accounts. barryandbonny@icloud.com is the old account with data and premium.

Now, sign into the new account, and change its' email to a random one. Then use the Delete this account button.

Then sign into the old one, and change the email from the settings page. That should work without issue.

Regards,
Brendon.

Barry McAlister premium
Replied on Mar 03, 2014 - 20:37

Brendon;

Thanks. A little reverse engineering go along way.

Barry!!

PS; how about that evernote integration? (+1)

Brendon Wadey staff
Replied on Mar 03, 2014 - 20:38

Barry,

More integration with services like Evernote is being looked into :)

Thanks,
Brendon.