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Inconsistent behaviour of ADD TODOIST function in Outlook Office 2010

GT

Installed Outlook plugin today. ADD TODOIST button works fine for certain e-mails but nothing happens for others. No obvious pattern discernible.

All responses

David Trey staff
Replied on Feb 27, 2014 - 15:03

Hello Gary,

Please tell me, is it possible that the mails that don't work have a very long content and contain multiple reply history?


Best regards,
David

CW
Christopher Williamson
Replied on Feb 27, 2014 - 15:35

Hi David,

That sounds about right for me, yep!

Would love to know when this is fixed!

Chris

GT
gary timmins premium
Replied on Feb 27, 2014 - 15:41

I can isoloate two e-mails, both 57KB

E-mail#1 has 1 reply and will NOT respond
E-mail#2 has 5 replies and will respond
Neither e-mail has attachments nor has particularly long content

E-mail#1 has a pasted XL table and a hyperlink?

David Trey staff
Replied on Feb 27, 2014 - 18:09

Thank you, I've notified the developers about this.


Best regards,
David

CW
Christopher Williamson
Replied on Feb 28, 2014 - 09:21

Any ETA on a resolution for this issue?

David Trey staff
Replied on Feb 28, 2014 - 13:05

Christopher,

Unfortunately, we can't give you any timeframe, as soon as we find the solution, we'll release an update. We're looking into it already.


Best regards,
David