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Login Timeout

MH

Ill be running the app and when I switch over to it to use it, I need to login again (timeout occurs) and I can't even select remember email info settings.

Essentially each time i need to use it, i need to put in my email and password - not very time productive.

All responses

David Trey staff
Replied on Feb 27, 2014 - 07:12

Hello Mat,

I can't reproduce this issue, the app never logged me out for months unless I do it manually.

That said, please tell me:
- Which version of our app and iOS are you using?
- Are you in a corporate WiFi network with firewalls and proxies?
- Is your phone jailbroken and/or has any network management or battery saver apps?


Best regards,
David

MH
Mat Hede
Replied on Feb 27, 2014 - 20:57

Hi David,

sorry this was meant to go into MacOS, my bad. Have posted again in correct section