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PST issue

I am unable to integrate outlook Calander with Todoist becuase my work PC does not use PST files. How do i get round this. works fine witjh Gmail, but was trying to bring it all together

thanks
Paul

All responses

Brendon Wadey staff
Replied on Feb 26, 2014 - 20:36 UTC

Hi Paul,

If you'd like to add our iCal feed to your Outlook Calender then it shouldn't be an issue. Head into Todoist.com's settings page (top right corner) and from there you will see a URL for the iCal Feed. This is what you add to Outlook Calender. There is no need for PST files.

Regards,
Brendon.

Paul Spence premium
Replied on Feb 27, 2014 - 07:47 UTC

Hi Brendon,
Ok add the URL from the settings, by selecting Open Calender and the internet option. I then paste in the URL.
I then get the prompt to Add this Internet Calendar to Outlook and Subscribe to updates, I click yes
It then goes off to contact the web server, after a short time i get the error - Outlook cannot add the folder becuase creating a new Outlook data file (.pst) isnt allowed on this computer
Hence the reason I thought it was a pst issue, I have tried this both connected and disconnect from the company network same thing. I am a local admin of my laptop

thanks
Paul

David Trey staff
Replied on Feb 27, 2014 - 13:24 UTC

Hello Paul,

What version of Outlook are you using?

Based on this: http://social.technet.microsoft.com/Forums/exchange/en-US/b77fe5f7-9d79-4f5c-9b7f-8b9c77b5d62a/outlook-tries-to-add-pst?forum=exchangesvrclientslegacy and other reports ( http://discoverlars.wordpress.com/2010/01/04/outlook-cannot-add-folder/ ) editing the registry keys as explained in the second link should address it. Please let us know if it does, though it seems to be a rather Outlook-related issue not specifically something caused by Todoist's calendar.


Best regards,
David

Paul Spence premium
Replied on Feb 27, 2014 - 17:06 UTC

David,
Hi version is 2010 or version 14 as its known in registry. The DisablePST registry setting is not there, i will double check with the IT guy, but pretty sure I am a local admin due to other applications I need to us. I did a complete search of the registry and no joy
ANy ideas how to get round this?
Thanks again
Paul

David Trey staff
Replied on Feb 27, 2014 - 18:18 UTC

Paul,

Unfortunately, I'm not sure how to fix that. This is the first time such issue has been reported and from what I've found so far, it seems to be a known issue and not just with our calendar. I can't reproduce this in my Outlook so far and personally, I've never saw this error message in Outlook before :-(


Best regards,
David

Paul Spence premium
Replied on Mar 05, 2014 - 15:29 UTC

Guys,
Ok seem to have got this working, I had an issue with another plugin, so went to the options for outlook and added the plugin but also removed a load of Outlook ones I have no use for such as VBA. Anyway not sure what one I removed that has resolved the issue but now it imports the calendar, I can now add emails to Todoist
So seems to be good now, great product got me hooked

thanks
Paul