+ Add Question

Outlook add in

P

I am using Outlook 2003. I am getting the error msg below after the install of the Outlook add in.
I've just uninstalled and then reinstalled your app but I'm still getting the same msg every time I am performing any action in Outlook (selesting an email, opening up an email...).
Thanks in advance for your help.

'OutlookTodoistADX' has fired an exception. Click the 'Details' button to see the detailed information about the error.
Details:
Detailed technical information follows:

---

(Inner Exception)

Date and Time: 26/02/2014 14:06:24

Machine Name: UTILISATEUR-PC

IP Address: fe80::4de8:a56b:b048:1644%13

Current User: Utilisateur-PC\Utilisateur



Application Domain: C:\Program Files (x86)\OutlookTodoistADX\

Assembly Codebase: file:///C:/Program Files (x86)/OutlookTodoistADX/OutlookTodoistADX.DLL

Assembly Full Name: OutlookTodoistADX, Version=2.6.4.0, Culture=neutral, PublicKeyToken=null

Assembly Version: 2.6.4.0



Exception Source: OutlookTodoistADX

Exception Type: System.AccessViolationException

Exception Message: Tentative de lecture ou d'écriture de mémoire protégée. Cela indique souvent qu'une autre mémoire est endommagée.

Exception Target Site: get_PropertyAccessor



---- Stack Trace ----

Microsoft.Office.Interop.Outlook._MailItem.get_PropertyAccessor()

OutlookTodoistADX.DLL: N 00000 (0x0) JIT

OutlookTodoistADX.AddinModule.GetMessageId(mailItem As MailItem)

OutlookTodoistADX.DLL: N 0009 (0x9) IL

OutlookTodoistADX.AddinModule.TryGetData(explorer As Explorer, result As OutlookJson&, skipIfEntryId As String)

OutlookTodoistADX.DLL: N 0108 (0x6C) IL

OutlookTodoistADX.AddinModule.adxOutlookEvents_ExplorerSelectionChange(sender As Object, explorer As Object)

OutlookTodoistADX.DLL: N 0070 (0x46) IL

AddinExpress.MSO.ADXOutlookAppEvents.DoExplorerSelectionChange(explorer As Object)

OutlookTodoistADX.DLL: N 0017 (0x11) IL







(Outer Exception)

Date and Time: 26/02/2014 14:06:24

Machine Name: UTILISATEUR-PC

IP Address: fe80::4de8:a56b:b048:1644%13

Current User: Utilisateur-PC\Utilisateur



Application Domain: C:\Program Files (x86)\OutlookTodoistADX\

Assembly Codebase: file:///C:/Program Files (x86)/OutlookTodoistADX/AddinExpress.MSO.2005.DLL

Assembly Full Name: AddinExpress.MSO.2005, Version=7.4.4067.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965

Assembly Version: 7.4.4067.2005



Exception Source:

Exception Type: AddinExpress.MSO.ADXExternalException

Exception Message: An error has occurred in the code of the add-in.

Exception Target Site: La référence d'objet n'est pas définie à une instance d'un objet.



---- Stack Trace ----

All responses

David Trey staff
Replied on Feb 26, 2014 - 08:42

Hello Pierre,

Unfortunately, our plugin doesn't support Outlook 2003, you need Outlook 2007 or later to use the plugin :-(


Best regards,
David

P
Pierre premium
Replied on Feb 26, 2014 - 08:57

Hi David,

That's what I thought... Fair enough!

Thanks for your answer.

Kind regards,
Pierre

P
Pierre premium
Replied on Feb 26, 2014 - 10:11

Just FYI - Since I installed/uninstalled the Todoist plugin I am facing serious issues with Outlook now...
May I suggest that you guys clearly specify on your website that your plugin is only for Outlook 2007 or later.
I guess many people are still using the 2003 version of Outlook - whatever the reasons may be...
Thanks!

David Trey staff
Replied on Feb 26, 2014 - 11:38

Pierre,

Please let us know what issues are you experiencing. Did you uninstall it through Programs & Features (it's listed as OutlookTodoist there) or did you try to delete the installed files manually?


Best regards,
David