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Todoist won't load behind proxy

AP

Just installed the latest version of Todoist for Windows on my corporate computer. The PC is kept behind a proxy. Todoist is not loading at all. All I can see is a white window, that's it. No chance to set a proxy anywhere.
Is there a solution for this?

All responses

David Trey staff
Replied on Feb 25, 2014 - 13:14 UTC

Hello Atis,

Please tell me:
- Do you have Chrome or IE set to utilize your proxy?
- If you right-click on the TD icon in the system tray and use Logout there, does it help and forward you to the login page?


Best regards,
David

AP
Atis Papai
Replied on Feb 25, 2014 - 13:43 UTC

Hello David,

- In IE browser I can't modify the proxy settings due to domain policy however the "Automatically detect settings" is checked (but readonly). I'm not allowed to install Chrome on this computer.
- The logout didn't help me. It doesn't seem to log me out because it always says "Logout". There is no "Log in" menu item.

I can see it's a WPF application with a .config file. Would it be possible to specify the proxy there?

Best regards,
Atis

David Trey staff
Replied on Feb 25, 2014 - 14:06 UTC

Atis,

According to our dev, that's not possible, but as described here: http://www.chromium.org/developers/design-documents/network-settings you can override these settings via command line or run the app as

Todoist.exe --proxy-server="foobar:8080"


Best regards,
David

AP
Atis Papai
Replied on Feb 25, 2014 - 14:25 UTC

Thanks David! That worked!

At first I tried the fully qualified proxy address (http://<username>:<password>@<server>:<port>) but as you said only the server and port address are required.

Thanks again!

B
bgmeiner
Replied on Jul 25, 2014 - 10:48 UTC

Hi,

the solution with specifying the proxy manually works for for the standalone app... Is there any way to do this with the outlook plugin too?

Best Regards!

David Trey staff
Replied on Jul 25, 2014 - 11:30 UTC

Hello,

We're working on a few updates for it and we'll look into this in the process.


Best regards,
David

E
Erol premium
Replied on Oct 02, 2014 - 08:08 UTC

Hello,

any news on the outlook plugin regarding the proxy settings?

My standalone Todoist works by using Todoist.exe --proxy-server="foobar:8080"

My outlook plugin still does not work behind the proxy.

Thanks,
Erol

David Trey staff
Replied on Oct 02, 2014 - 13:29 UTC

Hello Erol,

Please tell me, did you configure your proxy in Internet Explorer's "Internet Options"? This is where our Outlook plugin looks for the configuration.


Regards,
David

E
Erol premium
Replied on Oct 02, 2014 - 23:23 UTC

Hello David

Yes it's set. I can surf the internet with IE