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Todoist icon doesn't remember custom toolbar position

BG

I didn't like the default location of the Todoist icon button in Thunderbird so I use customize toolbars and move it.

I have Lightning and Provider for Google Calendars installed which shows small icons in the top right bar and I want to put the Todoist icon there, it will let me place it there and works properly every time.

When I log back in the icon has returned to it's original position.

This only seems to seems to happen when I put it in this top right position, when I put it next to 'Get Mail' for example it is fine and remembers it's position... But this isn't where I want to put it...

I don't know if this is known bug but it's annoying!

Thanks

All responses

David Trey staff
Replied on Feb 20, 2014 - 15:25 UTC

Hello Bethan,

Thank you for your report, we'll look into this.


Best regards,
David

RT
Ryan Todd
Replied on Jun 17, 2014 - 12:22 UTC

me too how can we fix this
- ryan

David Trey staff
Replied on Jun 17, 2014 - 12:49 UTC

Hello Ryan,

We're looking into this issue, sorry for the inconvenience.


Best regards,
David

RT
Ryan Todd
Replied on Sep 10, 2014 - 07:34 UTC

hows looking into it going? Would greatly appreciate any solution to keep the icon in the toolbar.
Thanks
-Ryan Todd

Clyde Romo staff
Replied on Sep 10, 2014 - 07:45 UTC

Hi Ryan,

Sadly, we don't have any updates about it yet. We'll keep you posted if we have a fix available for this. Really sorry for the inconvenience.


Regards,
Clyde

RT
Ryan Todd
Replied on Sep 10, 2014 - 08:18 UTC

I would really appreciate I'm looking to include your guys service
in the software I am creating.. Thank You

RT
Ryan Todd
Replied on Sep 10, 2014 - 08:20 UTC

{
"@context": "http://schema.org",
"@type": "EmailMessage",
"action": {
"@type": "ConfirmAction",
"handler": {
"@type": "HttpActionHandler",
"url": "http://app.getresponse.com/confirm.html?x=a62b&sq=tWJAL5&u=o9pd&y=o&"
},
"name": "Click to confirm subscription"
}
}



Hello Todoist,
We have received your request for a subscription to a mailing list maintained by GetResponse email marketing service.

To confirm your subscription, please click the following button:


Confirm Subscription › (http://app.getresponse.com/confirm.html?x=a62b&sq=tWJAL5&u=o9pd&y=o&)
You will be able to unsubscribe or change your details at any time.
If you have received this email in error and do not intend to join our list, no further action is required on your part.
You won't be subscribed to any list and you won't receive further information until you confirm your subscription above.
-- Ryan Todd
Powered by:
130 N Westmoreland Ave, Los Angeles, California 90004, United States
Email address: "Todoist Support" support.xxxxxxxxxx@support.todoist.com (mailto:support.xxxxxxxxxx@support.todoist.com) Type of request: api

Clyde Romo staff
Replied on Sep 10, 2014 - 08:32 UTC

Hi Ryan,

Can you give me more details so I can pass this along to our team?


Regards,
Clyde

RT
Ryan Todd
Replied on Sep 10, 2014 - 09:47 UTC

Absolutely I'll take some screenshots of it tomorrow.. Thanks I
really appreciate it

RT
Ryan Todd
Replied on Sep 11, 2014 - 01:17 UTC

Hey Clyde, So I took some screens shots of where the Todoist icon is reverting
back to every time Thunderbird launches. Along with a screen shot of
the location I would like icon to be... in the toolbar like every
other plugin ( I have included a couple other plugin icons for
reference). I am looking to feature your guys product in the
software I am creating and I will be interested in purchasing many
accounts (for my corporate clients) but unfortunately I am unable to
use the service if I can not get the icon to remain in the taskbar.
Would greatly appreciate any help that you and your team can offer
(even a work around in the plugin code would be great).
Thanks Again
Screen Shots Attached Below
Sincerely,
Ryan Todd


I've linked 2 files to this
email:

Where
ToDoist Reverts To Dont Want It There.png (https://www.box.com/shared/wg4q346stzbq4osotopl) (85.2
KB) Box (https://www.box.com/thunderbird) https://www.box.com/shared/wg4q346stzbq4osotopl (https://www.box.com/shared/wg4q346stzbq4osotopl)
ToDoist
Where I Would like the icon to stay but it defaults back to
other position everytime.jpg (https://www.box.com/shared/uwtvgd8qk5age079nzsz) (231 KB) Box (https://www.box.com/thunderbird) https://www.box.com/shared/uwtvgd8qk5age079nzsz (https://www.box.com/shared/uwtvgd8qk5age079nzsz)
Mozilla Thunderbird
makes it easy to share large files over email. (http://www.getthunderbird.com)

Clyde Romo staff
Replied on Sep 11, 2014 - 11:29 UTC

Hi Ryan,

Thank you for the additional info. I've already passed it to our team and will keep you posted if make any progress regarding this problem.


Regards,
Clyde